Rashmi Bhatia Email and Phone Number
Seasoned senior technology manager with over 20 years of experience in BFSI (Banking, Financial Services, and Insurance), specializing in leading large-scale software delivery, program management, digital transformation initiatives, and stakeholder management. Demonstrated expertise in cloud technologies, AI/ML, automation, and managing multi-million-dollar projects. Skilled at establishing strong project foundations with well-defined strategies, scopes, operating models, and measurable outcomes. Proficient in building, scaling, and leading high-performing teams to achieve shared objectives while fostering strong stakeholder relationships to align business goals. Specialized in managing IT projects from conception to completion, ensuring timely delivery, adherence to budget, and maintenance of quality standards. šš²š š¦šøš¶š¹š¹š:ā» Stakeholder engagement ā» Strategic Planning & implementationā» Project, program and portfolio Management ā» Program governance & risk mitigationā» Software/Service Deliveryā» Product development & Integrationā» Building and Leading diverse IT teamsā» Innovation & Change managementā» Building from ground-up and leading teamsā» Vendor Management ā» Enabling Tech - AI/ML, NLP, Big Data, cloud ā» Agile methodologies, secure SDLC & ITIL practicesSome of my proudest professional moments include: ļ¼ Directed large-scale, technology transformation programs across business domains such as regulatory compliance & reporting, Data Privacy, Customer Onboarding and Records Managementļ¼ Successfully managed and delivered a greenfield SaaS platform for Contract Management within tight timelines, overseeing platform design, integration with AI/ML models, and change delivery to protect 25% of Bank's Financial Assets.ļ¼ Transformed legacy platform of Country Risk into scalable, Cloud solution using Big Data and event driven architectureļ¼ Spearheaded the Cloud transformation program & adoption of CI/CD, DevSecOps & automated testing reducing deployment time by 30%ļ¼ Achieved $25M in benefit realization through intelligent automation initiatives that streamlined workflows, automated reconciliation, simplified process, underpinning program strategy, goals and objectivesļ¼ Recipient of Bank Am prestigious āGolden Spoke Individualā award and āGolden Spoke teamā award
Capgemini
View- Website:
- capgemini.com
- Employees:
- 321265
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Senior Director Delivery ExecutiveCapgeminiBrisbane, Qld, Au
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Senior Delivery Program ManagerWells Fargo Nov 2019 - Nov 2024San Francisco, California, UsI oversaw program management and technical delivery for diverse back-office functions, including regulatory reporting, compliance, Data Privacy, Customer Onboarding & Due Diligence, and Contract Management. These initiatives aimed to enhance digital experiences, improve operational efficiency, and strengthen risk controls. My responsibilities encompassed solution design, implementation, progress tracking, risk identification and mitigation, incident management, stakeholder & team management and change deliveryAI/ML Solution Deliveryā¢ Appraisal Bias Model: Integrated NLP based model into Property valuation flow to identify and mitigate appraisal biases, ensuring fairness while enhancing decision-making capabilities. ā¢ Document Forgery Detection Model: Developed and implemented a POC using a Transformer-based CNN model to detect document forgeryā¢ OCR-Based Data Extraction: Led the creation of an Optical Character Recognition (OCR) pipeline to automate data extraction from complex and unstructured documents, significantly reducing manual effort and error rates.ā¢ Record Classification Using AI/ML: Engineered AI model to classify and organize records efficiently in compliance with Information Management and Record Retention Policies.Strategy, Delivery & Program Managementā¢ Managed the LIBOR remediation technology platform buildout, starting with stakeholder requirement analysis to creating a greenfield solution for Enterprise Contract Management using agile delivery, 300+ AI/ML OCR data extraction model, safeguarding 25% of Bank's Assets.ā¢ Led a diverse discipline team with 8 directs and 200+ professionals to deliver complex solutions that optimized processes and reduced operational costs by 20%.ā¢ Led analytical team in delivering data-driven insights to consolidate business operations into the COO vertical, reviewing access and security of over 40K staff. Simplified processes, customer centric approach to drive business growth, enhance controls & reduce risk -
Service Delivery ManagerJ.P. Morgan Jun 2015 - Nov 2019New York, Ny, UsJPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide.I was part of Technology group supporting Enterprise Risk function. ā¢ Led program management and technology delivery for Country Risk enterprise functions, transforming legacy platform applications into a scalable cloud-based solution on Big Data stack using event driven architecture.ā¢ Collaborated with stakeholders to design and deliver multiple projects, modernize technology stack, and increase developer productivity.ā¢ Presented program status in Steering committee meetings and managed a team for successful project execution aligned with business objectives.ā¢Led program management & delivery of multi-year strategic calculator platform for forecasting wholesale customer Loans to protect bankās financial risk based on Event driven architectureā¢Led simplification and refactoring of Market Risk stress processing logic as per Risk management framework, reducing the query count by 75% thereby faster time to market & robust maintainabilityā¢Led business case development through to execution and implementation of new capability ā Ad-hoc stressā within Country Risk for idiosyncratic scenarios, such as invasions, COVID-19 enhancing bankās risk management capabilitiesā¢As Application Security Champion, led the team to ensure secure design, address cybersecurity risks, resolve vulnerabilities, fix Sonar critical issues, and reduce technical debt -
Technical Delivery ManagerGenpact Headstrong Capital Markets May 2008 - May 2015Reston, Va, UsI held various roles while working at headstrong Capital Markets ( acquired by GENPACT in 2012).ā¢ Global Project Manager for JPMC(client) fixed price development project for Margin Consolidation across 3 financial productsā¢ Led managed delivery of Trading Platform for CMC Markets, including market value calculation & Corporate actions processingā¢ Designed and delivered Clearing House connectivity for 3 exchanges on Low latency principlesā¢ Bootstrapped new account for a top tier Investment Bank, growing team to 40 people in 6 months, managing a $10.2M delivery.ā¢ Defined Governance Model for smooth delivery, aligning with organizational objectives.ā¢ Introduced industry best practices like TDD, AGILE, CI/CD to improve customer experience and software quality.ā¢ Led planning and coordination of software releases, including preparing release documentation, scheduling, and resource management -
Solutions ArchitectCerner Health Care Solution May 2006 - Apr 2008Kansas City, Missouri, UsAs Architect for Learning Management Product I implemented cutting edge technology like XML, XSLT, IBATIS, AJAX, EXT JS,Oracle 10g and EJB for developing first Java based Product in Cerner. I was part of Leadership team and reported directly to GM of Cerner India. I got oppurunity to do People Managment,Project Managment and Process Managment in this role. My responsibilitiesā¢ Hire and grow offshore team from 4 to 14 members.ā¢ Preparation of Framework and Tech Design for LMS Productā¢ POC development and coding complex componentā¢ Preparing and Reviewing design, code and test casesā¢ Appraising and preparing Growth plan for each team member ā¢ Laid process of operating mechanism, deployment and strategic development -
Software Engineer/LeadPatni Computer System Jul 2003 - Apr 2006ā¢ Developed Java modules, created JUnit test cases, and resolved offshore queries, demonstrating exceptional problem-solving skills.ā¢ Collaborated with customers, resolved issues, and implemented coding exception handling, showcasing strong communication and technical abilities.
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Onsite Coordinator For Fidelity Investments,Us(Client)Patni Computer System Jan 2005 - Jul 2005ā¢ Translated functional specs to technical specs for Fidelity Investments, US client in Onsite coordinator role.ā¢ Owned new feature impacts and resolved offshore queries for seamless collaboration with cross-functional client teams.
Rashmi Bhatia Education Details
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Govt Engineering College, Jabalpur, MpComputer Science -
St Joseph Convent
Frequently Asked Questions about Rashmi Bhatia
What company does Rashmi Bhatia work for?
Rashmi Bhatia works for Capgemini
What is Rashmi Bhatia's role at the current company?
Rashmi Bhatia's current role is Senior Director Delivery Executive.
What schools did Rashmi Bhatia attend?
Rashmi Bhatia attended Govt Engineering College, Jabalpur, Mp, St Joseph Convent.
Who are Rashmi Bhatia's colleagues?
Rashmi Bhatia's colleagues are Mohamed Amine Khalfi, Bhagyashree Pingale, Sai Raju, Akash Dalai, Vivek Bagul, Cyril Bidaud, Anil Kumar.
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