Rasika Mane Email & Phone Number

The External Monitoring Group (EMG), Financial Crime Risk ComplianceBusiness Control Oversight - (FCRC-BCO):• Perform investigations of alerts and review Business submissionsand escalate to other control functions per defined process.• Provide German language expertise for the process.• Perform Quality Control review for AAR Account ActivityReview, ENPR Expected Nature and Purpose of Relationship andTransaction Monitoring TM alerts.• Identify opportunities for improving data quality, reducing‘noise’ and false positives reported by the tooling in partnershipwith Technology teams.• Process ad-hoc support for requests from Business, KYC Ops orthe Control functions for granular information and reportsrelating to Trading behavior / activity.• Be an active part of global projects in the surveillance space.Environment: dbSleuth, DBCRM , dbCLM

Prague, Czechia

Volkswagen / SKODA Project:• Handle product queries for SEAT/CUPRA/SKODA German clients.• Respond to emails in German from customers and resolve issues.• Utilized VoIP software to communicate with customers.• Handle calls from German speaking customers based out of Germany,Austria and Switzerland.Environment: Salesforce

Cash Operations:• Handle German Corporate accounts for Large-cap, Mid-cap and Small- cappayments.• Settle overdraft transactions of mid and large value accounts withinassigned currencies cut-off time.• Handle special requests of cross border payments.• Check and verify money market in case of overdraft ofpayment through Forex (FX) Trade.• Receive and respond to queries in German to regional managers inGermany via email or call.• Adhere to 4 eye checks as per laid procedures and SLA's.• Update SOP's and process tracker about any changes andprocess improvement.Asset Wealth Management:• Prepare portfolio reports in German language depending onfrequency - daily, weekly, monthly, quarterly, yearly etc.• Work jointly with performance and reconciliation team tocomplete reports in time.• Prepare process flowcharts, publish newsletters and updatepresentations on request.• Responsible for error management, huddle and process update calls toefficiently manage team.• Responsible for process improvements by performing KOPreviews on regular interval.Environment: Bloomberg terminal, Pitch book, NOSS,MS-Excel, MS-Power Point and MS-Viso.

C1 August 2024 Completed

Mba International Business