Rasika Rajendran Email & Phone Number

Peabody, Massachusetts, United States

Barton Associates specializes in connecting healthcare professionals with healthcare facilities, enabling them to provide top-quality patient care across various medical specialties. I work closely with stakeholders to gather and analyze business requirements, identify process improvements, and design efficient systems solutions.

Boston, Massachusetts, United States

• Conducting comprehensive customer journey interviews to gain valuable insights into their needs and pain points, resulting in the development of a service roadmap that helped us gain a competitive advantage in the market• Conducting thorough market research and analysis to compile insights on emerging trends and opportunities, which will be leveraged to facilitate strategic decision-making and stimulate business growth

Boston, Massachusetts, United States

1. Contributed to the successful launch of a new product2. Analyzed customer sentiments pre- and post-launch and presented summaries with qualitative and quantitative data3. Worked with cross-functional teams to alter content for a customer offering, to optimize customer experience and corporate profit4. Conducted market research and assessed important matrices to evaluate competitive consumer products according to customers, features, and technology5. Identified gaps in… Show more 1. Contributed to the successful launch of a new product2. Analyzed customer sentiments pre- and post-launch and presented summaries with qualitative and quantitative data3. Worked with cross-functional teams to alter content for a customer offering, to optimize customer experience and corporate profit4. Conducted market research and assessed important matrices to evaluate competitive consumer products according to customers, features, and technology5. Identified gaps in information and processes within the teams/process, developed a process roadmap checklist after interacting with the stakeholders to ease this transition Show less

United States

1. I effectively communicated information and provided problem-solving assistance to students, staff, and teachers. 2. I assisted academics with logistical and technological issues.3. I updated program plans to ensure that students could see the course information.

India

• Established a comprehensive strategy with stakeholders that integrated process improvements, technological advances, and workflow simplification to reduce the average handling time by 80%• Developed datasets, provided technical support, routed incident tickets to the respective teams, and optimized services, resulting in a 95% client satisfaction rate with a 20% reduction in application downtime• Leveraged my expertise to provide in-depth knowledge of the organization's processes and… Show more • Established a comprehensive strategy with stakeholders that integrated process improvements, technological advances, and workflow simplification to reduce the average handling time by 80%• Developed datasets, provided technical support, routed incident tickets to the respective teams, and optimized services, resulting in a 95% client satisfaction rate with a 20% reduction in application downtime• Leveraged my expertise to provide in-depth knowledge of the organization's processes and procedures, which resulted in increased productivity and improve the onboarding process Show less

Master Of Engineering - Meng, Engineering/Industrial Management

The MSEM program is a sprint-based program that covers topics such as product and project management, operations management, technology.

Bachelor'S Degree, Electronics And Telecommunications Engineering

Pre-University College, Pcmb

High School