Rasika Rajendran Email & Phone Number

Peabody, Massachusetts, United States

Barton Associates specializes in connecting healthcare professionals with healthcare facilities, enabling them to provide top-quality patient care across various medical specialties. I work closely with stakeholders to gather and analyze business requirements, identify process improvements, and design efficient systems solutions.

Boston, Massachusetts, United States

• Conducting comprehensive customer journey interviews to gain valuable insights into their needs and pain points, resulting in the development of a service roadmap that helped us gain a competitive advantage in the market
• Conducting thorough market research and analysis to compile insights on emerging trends and opportunities, which will be leveraged to facilitate strategic decision-making and stimulate business growth

Boston, Massachusetts, United States

1. Contributed to the successful launch of a new product2. Analyzed customer sentiments pre- and post-launch and presented summaries with qualitative and quantitative data3. Worked with cross-functional teams to alter content for a customer offering, to optimize customer experience and corporate profit4. Conducted market research and assessed important.

United States

1. I effectively communicated information and provided problem-solving assistance to students, staff, and teachers. 2. I assisted academics with logistical and technological issues.3. I updated program plans to ensure that students could see the course information.

India

• Established a comprehensive strategy with stakeholders that integrated process improvements, technological advances, and workflow simplification to reduce the average handling time by 80%
• Developed datasets, provided technical support, routed incident tickets to the respective teams, and optimized services, resulting in a 95% client satisfaction rate with a 20% reduction in application downtime
• Leveraged my expertise to provide in-depth knowledge of the organization's processes and… Show more
• Leveraged my expertise to provide in-depth knowledge of the organization's processes and procedures, which resulted in increased productivity and improve the onboarding process Show less

Master Of Engineering - Meng, Engineering/Industrial Management

The MSEM program is a sprint-based program that covers topics such as product and project management, operations management, technology.

Bachelor'S Degree, Electronics And Telecommunications Engineering

Pre-University College, Pcmb

High School