Rasmeet Minhas Jha Email & Phone Number

Canada

• Provided assistance to clients for their Product related inquiries and grievances.
• Help customers select products to meet their requirement and provide invoices accordingly
• Developed FAQ documents for internal/external knowledgebase and client forums for product resources.
• Maintained relationship with clients to promote customer satisfaction.
• Interacted with other departments to resolve issues as and when needed.

• Coordinated and successfully organized a wide variety of events such as corporate functions, film promotions, luncheons, dance and music events and personal parties
• Gave presentations to prospective clients to understand requirements and propose event ideas
• Managed contract negotiations and ensured completion of events under budget
• Developed positive relationships with caterers, florists, photographers, equipment providers and other vendors to deliver quality within budget and timelines
• Maintained accounts and payments for clients and vendors

Pune Area, India

• Led team of 14 test engineers for manual and automated testing efforts
• Gathered information from clients and other stakeholders to finalize scope of project work, create test plans, strategy, test scenarios and test scripts
• Conducted daily scrum meetings and regularly communicated progress and status to Project Management and team members
• Received Synergy award for contribution towards project
• Involved with test case design, test case reviews, test execution and defect management using JIRA
• Participated in defect triage meetings and ensured proper resolutions to defects filed by team

Pune Area, India

• Involved in designing test plan, identifying test conditions, designing test cases, reviewing test cases and executing test cases in TestLink
• Prepared traceability matrix (RTM) mapping business requirements with functional test cases
• Reported defects in Bugzilla and ensured their proper resolutions through triage meetings
• Prepared test release notes and test execution summary report before end of release with defect summary
• Required to collaborate with technical writers to ensure proper support documentation for product was created

Pune Area, India

• Managed creation and execution of test cases from requirements documents and other related artifacts using JIRA for both new releases and maintenance releases of products
• Reviewed test cases and defect reports of teammates to ensure clarity and completeness of test effort
• Appointed QA Ranger for team having responsibility of preparing knowledge base documents, project templates and organizing technical sessions for team based on industry trends
• Won BugBash challenge in QA Team and also received Appreciation award for efforts towards project.

• Involved in Designing test cases and Test Data creation for the Product based on the requirements
• Performed Sanity, Functional testing, Regression, Performance and Load testing
• Manual Test execution and maintaining test results as needed. Defect Tracking was using Bugzilla

Masters Of Computer Management, First Class

Bachelor Of Commerce - Bcom, First Class With Distinction