My name is Ricardo Sousa and I am 33 years old.My professional training consisted of obtaining: Degree in Computer Engineering in 2003, Diploma of Project Management in 2007, Post-Graduate in Business Intelligence (BI) in 2010 and specific training in technology for information systems. Currently taking a Masters in BI (ISCTE-MSIAD).My professional experience consists in the exercise of the following functions: from 2001 to 2003 - Programmer Base and Help Desk; from 2003 to 2004 - Systems Administrator on Microsoft Technology; from 2005 to 2010 - Project Manager in Information Systems, Systems Administrator (SAP, VMWARE and Microsoft) and Database (SQL and Oracle). At the same time since 2001 I have served as a trainer in Information Technology (IT) and was teaching in secondary education in IT between 2001 to 2003.Specialties: Currently taking a Masters in BI (MSIAD). My thesis: BPM, SOA, BAM (Real-time BI)MSIAD - Mestrado em Sistemas Integrados de Apoio à Decisão (Business Intelligence) - http://iscte.pt/mestrado.jsp?curso=51