Raspinder Kaur Email & Phone Number

Ann Arbor, Michigan

Detroit, Mi

• Regression & Functional Testing of Ruby on Rails based website.• Creating Test Cases, Test scenarios, Test plans and test data.• JIRA: Writing acceptance criteria for stories, tasks and reporting and tracking bugs.• Communicating with the business, understanding their requirements.• Mobile testing (Android and iOS) of Jimmy John's application. Accessibility testing.• Planned, and, wrote various test scripts to ensure the application’s data flow is working according to the functional logic and business rules• Extensively took part in Investigating, researching, and recommending the implementation of commercial automated test tools and test scripts for regression testing of existing product functionality.• Developed Test strategies to help drive excellence across all services and the overall platform for project completion• Reviewed design documents to create scenarios and scripts for testing• Guided team to build industry best practices into QA Test processes• Developed structured test cases and test scripts to be executed manually by testers or automatically by test automation tools

Greater Detroit Area

• Work on-site at General Motors as Infotainment Dev-Quality Engineer for Core Infotainment Applications for Info 3.0 and NGI (Next GEN Infotainment) vehicles.• Setting up infotainment benches for QA’s and developers. Setting up data using Simulator tools, Vehicle Spy, Body control module, Development programming system, CAN tools.• Updating TCP’s and enrolling them in TDI. Working with ATT software. Generating test data like car VIN numbers, CSM, CGM ID’s, adding data plans for OnStar project, creating owner’s profile and more.• Troubleshooting bench issues and fixing them. Registering, Flashing and updating info benches to latest build using Artifactory, JIRA, Bitbucket.• Taking care of basic Jenkins duties, knowledge of creating Jenkins pipeline as code: CD/CI and little experience with Docker. Motivated team on creating Jenkins pipeline as a code.• Testing NGI (NextGEN Infotainment) vehicles.• SME and primary test lead for NGI core apps domain to deal with the complete Quality Engineering of the Core Infotainment• Applications like Appshop, TCPS, MyBrand, and many other core background applications.• Conduct, participate and lead triages to perform root cause analysis of any potential issues during different validation and certification phases and also critical issues found in production.• Ensure the availability of required test data set up, bench set up and resources to commence validations for each sprint.• Lead test execution activities by performing grey box testing by capturing and analyzing logs by working closely with Devs.• Primary resource to sign off and release the build on Salesforce for the certification team to validate.• Diligently plan and manage the work of total 12 core applications across the board being the only cross-functional resource to have thorough knowledge of core applications in both Info 3.0 and NGI platforms.

Detroit, Michigan

• Regression & Functional Testing of IVR systems (Payment IVR, Payoff IVR, 1098 IVR) • CYARA testing tool scripting (Automation Testing)• Creating Test Cases, Test scenarios, Test plans and test data.• Alexa chatbot testing. Unit testing.• Worked as a junior developer on IVR systems (Genesys). • Created On-Boarding process for the new hires on confluence.• Attended SaFe, TFS, Agile, API and many other training classes.• Leading daily stand-ups and using TFS (Team Foundation Server) to create new tasks, stories and features following agile methodology. Scheduling and leading Planning, Grooming as well as Retrospective meetings.• Communicating with the business, understanding their requirements.• GitHub, Release management and Sourcetree.• Knowledge of Selenium Java and basic C# programming skills.• Contributed to planning, writing, and executing various tests to ensure the application’s data flow is working according to the functional logic and business rules.• Developed Test Strategies to help drive excellence across all services and the overall platform for project completion.• Analyzed defects or test results and deduced the chain of events leading to a failure.• Tracked and communicated project QA status to a wide variety of team members.• Provided technical guidance, when needed to other members of the testing team.• Guided team to build industry best practices into QA Test processes.• Evaluated quality risk for product releases, changes, and fixes.• Interfaced with key stakeholders in Product Management, Operations and Software Development to ensure the expected performance of the application.

Dearborn, Michigan

• Worked as a Research Assistant with Prof. Bruce Maxim (University of Michigan- Dearborn) on two Projects. • First project was developing a game for Software Process Improvement. Playing the role of Research Assistant as well as Project Manager, managing a team of 3 undergraduate students. Creating a computer game that emphasizes the best practices in software engineering process improvement while students create virtual engineering artifacts during game play.• Second project was developing active learning modules to support Software Engineering Courses.• Published Research paper: Web-based Scrum Process Management Game• Created a personal website using HTML5 & CSS3. Created Puzzle 15 game using JavaScript. Have done projects in PHP & MySQL. • Study and detection of code smells for an Open source System: Gantt Project using Infusion, Eclipse & CodePro AnalytiX tool & Bugzilla.

Chandigarh Area, India

Handling Social Media of Jugnoo.in & Bulbul - Stylist On Demand App.Handling Online Reputation of Jugnoo.in app.

Patiala Area, India

* Explain about admission procedures and courses offered to the prospective students and their parents through phone calls, emails and face to face meetings. * Support the students throughout the admission process by answering to their queries and helping them to complete the required documents. * Maintain the target metrics by converting prospective students into confirmed admission and succeed in achieving the performance goals* Maintain regular communication with students & parents for coordinating admission activities and resolving problems.

Gurgaon, India

 Handling the company's official account of Facebook, LINE, and WeChat. Developing and managing digital marketing campaigns & SMS Marketing. Managing online brand and product campaigns to raise brand awareness & App Promotion. Devising strategies to drive online traffic to the company website. Performance reporting of the campaigns on the Daily basis. Budgeting and Planning for Online Spend to maximize ROI. Performance reporting of the campaigns on the Daily basis, Budgeting, and Planning of Online Spend to maximize ROI. Data Mining using the company’s in-house software. BI using Radian6 software of Salesforce.com.

Gurgaon, India

✔ Digital Marketing Activities✔ SEM-Search Engine Marketing, Google Adwords Editor, Campaign Making✔ Google and Facebook Analytics

Surajpur, India

✔ SMM- Social Media Marketing,✔ Content Writing,✔ Facebook and Google Analytics,✔ Blogging-Blog Writing, Blog Submission,✔ Social Media tools like Sprout Social etc,✔ Radian 6 Software-Big data analysis through Radian 6,✔ Campaign Making✔ Email Marketing and more.

Master'S Degree, Computer Software Engineering, Gpa: 3.93 (High Distinction)

Activities and Societies: IGSA DEPARTMENTAL REPRESENTATIVE of Computer & Information Science (SCHOOL of ENGINEERING) PROJECTS: Web.

Pgdm, Marketing, 8.2 Cgpa

Bachelor Of Computer Applications, It

High School, Non- Medical