Rassim Medkour Email and Phone Number

●Worked on both functional and operational sides of the Siebel CRM system, investigating and correcting bugs and issues, and planning for new changes and their implementation.●Collaborated with different IT teams and marketing to ensure the delivery of different tasks related to the CRM system.●Worked on the Digitalisation project to digitize the process of sales and make the lives of clients and sales teams easier.●Responsible for both engineering and operations aspects of the Kofax Total Agility BPM system, in collaboration with our service provider, Capturedoc.●Dealt extensively with databases, including Oracle for the CRM and MSSQL for Kofax Total Agility.Key Achievements●Successfully implemented new changes and enhancements to the Siebel CRM system, resulting in a significant improvement in efficiency and customer satisfaction.●Played a key role in the successful digitalization of the sales process, resulting in a significant increase of 50% in sales and customer satisfaction.●Optimized the performance of the Kofax Total Agility BPM system, resulting in a significant reduction in processing time and improvement in overall efficiency.

● Designed and developed web applications using PHP and Laravel and frontend technologies such as Bootstrap, JQuery, and other techs.● Implemented secure and innovative IT solutions for businesses, ensuring timely and cost-effective deployment and integration of any component of an IT platform.● Collaborated with clients to understand their functional needs and provided actionable recommendations that helped them achieve their goals as part of our consultancy service.● Helped start-ups and small businesses harmonize their IT processes with their business goals, by designing and implementing effective IT strategies.

●Developed various web and desktop applications for different clients, utilizing a variety of technologies●Worked as a Software Engineer and Backend Developer on a web app for restaurant management and bookings, using VS Code, Laravel 5.8, PHP, JavaScript, MySQL, and DataGrip●Worked as a Software Engineer and Desktop Developer on a desktop app for managing library bookings and an Android app for booking books, utilizing Adobe XD, Visual Studio, .NET, C#, MySQL, DataGrip, Windows Communication Foundation, Windows Forms, and Windows 10●Worked as a Software Engineer and Full-Stack Developer on a web app for booking sessions with a tutor, utilizing UML Studio, Eclipse, Spring MVC, Hibernate, JavaScript, MySQL, Tomcat Server, and DataGrip●Worked as a Software Engineer and Full-Stack Developer on a web app for a real estate agency's rental goods, utilizing UML Studio, Eclipse, Java EE, HTML, CSS, JavaScript, Bootstrap, MySQL, Google Maps API, Quartz scheduler, Tomcat server, and DataGripKey Achievements●Successfully delivered various projects on time and within budget, resulting in high client satisfaction.●Developed scalable and efficient web applications, resulting in improved user experience and performance.●Utilized various technologies and programming languages to develop custom solutions that met client requirements.VS Code, Laravel 5.8, PHP, JavaScript, MySQL, Adobe XD, Visual Studio, .NET, C#, Windows Communication Foundation, Windows Forms, UML Studio, Eclipse, Spring MVC, Hibernate, Tomcat Server, HTML, CSS, Bootstrap, Google Maps API, Quartz scheduler, DataGrip, Linux (Ubuntu), and Windows 10

As a Research Assistant at the University of Constantine 2, I developed and implemented a task planning system based on edge/fog computing architecture for emergency departments and healthcare systems. Using my technical skills in machine learning, deep learning models, microservices architecture, and REST APIs, I optimized the system for efficiency and accuracy. My work was published in the AICCSA international conference proceedings, giving me the opportunity to share my insights with others in the industry. This experience has equipped me with valuable skills and knowledge for pursuing a career in the field of Emergency Department systems.