• Collaborating with senior management to align HR strategies with organizational goals and drive strategic decision-making.• Identifying and nurturing talent through career development and succession planning.• Promoting diversity and inclusive workplace culture. And Aligning HR strategies with organizational goals.• Developing recruitment strategies and overseeing the recruitment process.• Managing onboarding and off-boarding processes and ensuring legal compliance and reporting regulations.• Safeguarding employee data confidentiality and Conducting annual Global Policy training sessions.• Monitoring benefits and compensation and Reviewing proposed salary decisions.• Supervising team members and conducting performance evaluations.• Managing Social Security process in compliance with the Iraqi labor law.

Recruitment:• Manage and participate in the recruitment process as appropriate, including assisting line managers with short-listing, participating in interviews and carrying out reference checks• Assist with preparing monthly payroll for all staff.• Preparing, organizing and maintaining Social Security required documents.• Maintain the following HR documents CV of the staff, Up-to-date contract, Performance Appraisals, Leave Requests.• Supporting HR manager to update, implement, and communicate personnel policies and procedures in accordance with established HR practices, as well as legal and regulatory requirements.• Ensure adherence to the highest level of confidentiality in all HR matters.• Track staff contracts and performance management timelines.• Manage staff timesheets and ensure timely submission of properly completed monthly timesheets.• Ensure up-to-date annual leave and R&R planning.• Assist HR Manager and SMT with general support to HR functions • Manage Service Agreements, timesheets and payments.• Act as HR focal point for all staff and carry out HR capacity building and briefing for staff.• Make regular visits to field teams to provide on-site HR support.• Vacancy posting internally and externally.• Liaison with potential candidates and assemble required documentation.• Lead on HR induction process for new staff and ensure that induction checklists are usedAdministration:• Carry out and liaise with Lawyer for registration, work permit, travel, visa and residency requirements for international staff and visitors as required. • Visiting local authorities in fields and Erbil to maintain our relationships.• Provide general support to other departments as requested by Line Manager• Provide administrative support for staff domestic and international travel.

Security planning and implementation accordingly.Fleet management according to ISO.Constant coordination with and assistance to the finance department and Site managers.Data entry and record-keeping, Translation/Interpretation.Monitor Emails, phone calls, CCTV, GPS, track 24, IVMS system.Liaise with the logistic manager, occasionally assisting the log manager and HR manager.Reporting to security operation manager and writing reports, daily handover/desk diary.Coordination between the PSD team leaders and site security managers.

• Plan and oversee the recruitment process, including posting job openings, conducting interviews, and making hiring decisions.• Handle employee relations issues, mediate conflicts, and foster a positive workplace culture.• Develop and manage compensation and benefits programs, including salary structures and employee benefits.• Implement performance appraisal systems, set performance goals, and provide feedback and coaching to employees.• Identify training needs, design effective training programs, and facilitate professional development opportunities for employees.• Accurately record and categorize financial transactions, including income, expenses, assets, and liabilities, using accounting software and systems.• Analyze financial data, such as income statements and balance sheets, to assess the organization's financial health and identify areas for improvement.• Prepare and file tax returns, maximize tax deductions and credits, and ensure compliance with tax laws and regulations.• Assist in financial audits, providing necessary financial documentation and explanations to facilitate accurate and smooth audit processes.• Prepare financial reports and statements, such as profit and loss statements, cash flow statements, and balance sheets, for management and stakeholders.

• Identify and address skill gaps and performance deficiencies within the company.• Develop comprehensive training materials and programs that align with organizational objectives and employee learning needs.• Conduct engaging training sessions, utilizing various methods, to ensure effective knowledge transfer and skill development.• Continuously assess the effectiveness of training programs, gathering feedback to make data-driven improvements and adjustments.• Play a key role in the recruitment process, from job description creation to participation in interviews and hiring.• Address and resolve conflicts and grievances, fostering a positive and harmonious workplace culture.• Oversee the performance appraisal process, working with department managers to set goals and provide constructive feedback to employees.• Develop, implement, and update HR policies to ensure legal compliance and create a fair and transparent working environment.• Manage employee benefit programs, ensuring effective communication and administration.• Assist in workforce planning, analyzing trends, and contributing to talent management strategies to meet organizational goals.• Foster a positive work environment by implementing engagement initiatives, conducting surveys, and addressing concerns raised by employees.• Stay informed about changes in labor laws and ensure the organization's practices align with legal requirements, mitigating risks associated with non-compliance.

• Supervise, mentor, and support a team of sales consultants within the region.• Conduct regular performance reviews, set goals, and provide feedback to enhance team performance.• Facilitate ongoing training and professional development to improve team skills and product knowledge.• Develop and implement regional sales strategies and plans to achieve sales targets and company objectives.• Analyze sales data and market trends to identify opportunities for growth and areas needing improvement.• Ensure high standards of customer service and address any escalated issues or concerns.• Build and maintain strong relationships with key clients and stakeholders within the region.• Monitor customer satisfaction levels and implement strategies to enhance the customer experience.• Track and analyze regional sales performance metrics and report on progress to upper management.• Use data-driven insights to make informed decisions and adjust strategies as necessary.• Prepare and present regular sales reports and forecasts to the senior management team.• Oversee the day-to-day operations of the sales team within the region, ensuring efficiency and adherence to company policies.• Implement and enforce sales processes and procedures to maintain consistency and high performance.• Conduct regular market research to stay informed about industry trends, competitor activities, and customer preferences.• Identify and capitalize on new business opportunities and market segments.• Foster effective communication and collaboration between the sales team and other departments, such as marketing, product development, and customer support.• Share best practices and insights with peers and upper management to drive overall company success.• Address and resolve any conflicts or issues that arise within the sales team or with clients in a timely and professional manner.• Ensure that all team members adhere to company policies and standards.

Managing all library books (organizing and ordering new books).Managing, Inserting, and updating the data of books into the library book database.Keep an electronic logbook of all the books that are borrowed and returned.