Overseeing essential business systems and finding ways to make them more efficient. The main role is to provide an objective assessment of how well the business is operating and give feedback regarding actionable tips to refine all aspects of the business. The business systems include customer service, budgeting, employee productivity, technology development, human resources, and quality control. The other major role is to digitally transform all processes into an ERP system after they have been improved and the final goal is to become a fully or partially automated business process company.

Providing consultation regarding research and development efforts to provide gap analysis on organizational performance in addition to client relationships in areas such as marketing, finance, human resources, and operations and providing recommendations to improve business processes and creation of technical solutions to achieve the recommendations.

Led the research and development program to meet organizational needs and capitalize on potential new opportunities. In addition to developing and implementing research and development procedures and techniques. In addition to overseeing complex research projects, analyzing results, and providing recommendations based on findings. Other roles included researching and developing internal Control procedures and organizational habits within the company to maximize efficiency within human resources, finance, marketing, sales, and operations.

Coordinate and support CRM processes across the business. The focus was mainly on corporate travel clients and ensuring the fulfillment of requests based on the contractual agreement between the company and the clients. Other roles included the creation of a CRM-based reporting system to provide to clients, demonstrating their travel habits and providing suggestions to maximize efficiency and minimize costs.

A member of the Hub Management, Impact, Communications, and Administration team as a part of the UKRI GCRF Gender, Justice, and Security Hub project. Establishing and developing regional networking and stakeholder engagement opportunities by coordinating with Hub researchers, Hub Champions, local academics, students, and activists.

In close co-operation with UNFPA, project partners, and donors, coordinates overall project implementation, ensuring delivery of results per the Project Documents, Project Logical Framework, and Annual Work Plans (preparing and revising AWPs, if required); Assumes responsibility for overall projects management: budgeting, planning, implementation, disbursing, controlling and reporting, including necessary progress reports, as required by the relevant UNFPA, donors and national legislation procedures; Supervises and coordinates all events and activities envisaged by the projects; Monitors risks and evaluates projects impact as per project logical framework.

Ensuring adequate monitoring and reporting mechanisms in cooperation with donors, ensuring that partners implement the activities according to the contractually agreed standards, supporting the internal knowledge management, and ensuring that the data repository is up to date. with reporting from partners, templates, data management systems, lessons learned, and others

Contributed to Developing and strengthening monitoring, inspection, and evaluation procedures. With tasks to monitor all project activities, expenditures, and progress towards achieving the project output. In addition to recommending further improvement of the logical framework, develop monitoring and impact indicators for the project success, monitor and evaluate overall progress on achievement of results and monitor the sustainability of the project results.Other roles included Providing feedback to the Project Manager on project strategies and activities, reporting monthly, quarterly, half-yearly and annual progress on all project activities to the National Project Director/Project manager while finally Developing an M&E system for the Project and the government counterpart/stakeholders.

Ensured a coherent and effective response to education needs being addressed by agencies engaging in Education interventions, as required by the activation of the United Nations Cluster System. Leading this initiative by working closely with the education stakeholders (children, families, communities, authorities, education institutions and INGOs and UN agencies) to provide an effective, timely and strategic collective response to current situations.

Support staff members in setting up systems for program M&E and assisting with the design and development of forms and questionnaires for data collection and analysis; Assist with data collection and analysis. Also being responsible for Assisting with research and writing or editing; Assisting with data management and cleaning, and quality control; Supporting the team through various administrative duties.

Ensured the CWG meetings were relevant and added value. Represent the CWG in the ICCG, HRP and humanitarian pooled fund processes. Provide active support to sub-national CWGs, as needed. Support working group members to explore key thematic areas related to CVA in Iraq. Support the humanitarian community in harmonization of methods and tools.

Assisted in data collection, including household-level assessment verification, distribution, post-distribution monitoring, price monitoring, and other surveys and assessments. Verifying the eligibility of beneficiary households. Monitor in-kind and cash transfer distributions to ensure that intended materials/cash are distributed to registered beneficiaries and as scheduled. Submit reports on distribution/activities monitoring results, challenges faced and lessons learned

Responsible for evaluating risks and controls within the retail environment to assure the highest level of operational efficiency. Organizing and conducting quality audits and reports. Mainly focusing on quantitative audits.