Sridhar Ratakonda Email & Phone Number

Plano, Texas, Us

Founder and principal architect for Predactica's Machine learning, Generative AI & Customer Experience (CX) management platform. As technology strategist led the platform design for Predactica using open source technologies like Apache Spark, Machine Learning and Natural Language Processing (NLP) techniques. Led strategic partnerships with Snowflake and achieved several technology certifications.Predactica's sweet spots:1) Automated machine learning platform with intuitive portal and REST APIs for deploying predictive models at scale.2) Snowflake native end-to-end data science platform3) Machine Learning model observability and explainability(4) Customer Experience (CX) Management platform powered by Deep Learning & Neural Networks. Platform offers 360 degree view of customer feedback from unstructured & structured data across multiple channels (Chat, Voice, Email, Social media, Forums etc.). (5) Using bi-directional (BERT) context sensitive Natural Language Processing (NLP) techniques customer intents, sentiments, emotions and key topics are gleaned across channels with actionable integrations to CRM systems.

Boston, Ma, Us

Contributing to Forbes as a technology council member on topics related to Technology and Advanced Analytics.

Spoke at the North American Cloud collaboration Summit, an invite only speaking engagement. Topics covered:- Generative AI security- LLM prompt security loop holes- Mechanism and best practices to address prompt security concerns- Real world case studies on LLM hacking

Dallas, Tx, Us

- Launched key portfolio products for AT&T Business Wi-Fi systems, developing product/market fit strategies to align business objectives with enterprise demand.- Developed partnership plans for joint GTM strategies with Juniper, Aruba, and Cisco, generatingmulti-million-dollar revenue streams.- Defined product requirements and led customer presentations for 5G, Wi-Fi, and cybersecurity solutions, resulting in new customer acquisitions.

San Jose, Ca, Us

Product Management responsibilities for products in the Cybersecurity and IoT space with revenue responsibilities for products totaling ~$140M/year. Successfully launched enterprise Wi-Fi handset for healthcare verticals meeting stringent HIPPA and data encryption requirements for these verticals. Authored requirements to ensure IoT/VoIP endpoints meet stringent security standards for DoD market. Oversaw FIPS-2 certification product controls for successful delivery of VoIP and IoT endpoints. Developed product road-maps, strategic analysis, product requirements, executive briefings and customer presentations.

San Jose, Ca, Us

Managed software teams, hired new talent, managed budget Established team development centers in China, IndiaLed architects in enterprise application development: Server infrastructure, database management, Java, NMS, EMS Offshore vendor management and consulting hiring, training

Designed Network Management softwareDeveloped routing algorithmsDatabase design, development

Enterprise WEB architect

Boston, Ma, Us

Developed database schemes and software tools for modeling financial data in Sybase.

Cambridge, Massachusetts, Us

Helped develop software currency exchange programs for traders at Harvard's endowment division.

Mba, Business Administration And Management, General

M.S., Computer Science

B.S., Mechanical Engineering