Pla is charged with ensuring that all payroll reports are accurate and comply with statutory requirements in each country. She manages on-time delivery of employee payments and any necessary trouble-shooting to support payroll processing for operations in Australia, China, Hong Kong, New Zealand, Singapore and Thailand. Pla assists Tiger-Consulting in sales solutions and project management including prepping the team for new client workshops. In addition, she oversees document translation from Thai to English, as needed, for account management. Prior to Tiger-Consulting, Pla was a Client Services Executive for Convergys Employee Care (Thailand) Co., Ltd., where she managed staff, training and day-to-day operations to support existing clients including payroll processing, banking, invoicing, collection and liaising with Convergys Singapore and Malaysia. At Convergys, Pla also assisted with sales and marketing efforts and prepared quotations and contracts. Earlier, she was a Payroll Analyst at Unisys, NSW Australia, where she was responsible for processing payroll for New Zealand (620 employees) and Thailand (62 employees). Pla also oversaw preparation and submission of legal reporting, and reconciled net pay, managed system testing and reports. While at Unisys, Pla managed staff and served as a liaison between employees and HR to streamline communications, resolve issues. Pla holds a Master of Commerce Degree in Marketing from University of Sydney Australia.