Senior Director; Business Operations, Planning & Strategy; Cloud/Saas, Iot, Managed Services
San Jose, Ca, Us
Developed & managed new businesses multiple times across different segments. Responsible for 360-degree execution (strategy, planning, investments, resourcing, P&L, portfolio, offer productization, RTM, sales & channel enablement).Cloud / SaaS – Acquisition Integration, Productization and Scale➤ Developed SaaS on Cloud enablement strategy & operational framework for all of Cisco’s portfolio➤ Led integration & monetization of managed private Cloud / SaaS business acquisition, segmentation & targeting➤ Drove productization of Cloud SaaS offer (intergrated monetization of S/W & associated lifecycle services) through all routes-to-market, channel and sales enablement, quote-to-cash, support➤ Directed numerous innovations to accelerate growth & profitability (channel ‘sand-boxes’, new channel category development, SaaS demo programs, H/W+SaaS bundles & financing programs, sales accelerators)➤ Managed four-fold business growth and customer penetrationManaged Services – Global Operations & P&L Management➤ Built disparate assets into a cohesive global $300m+ managed services execution machine underpinning Cisco’s voice, data-center, and networking businesses➤ Drove key operational excellence initiatives to hit double-digit profitability growth (multi-year lifecycle deal P&L management, TCV based incentives, renewals & delivery leakage management)IoT Solutions & Services – Incubation to Mainstream➤ Managed 360-degree execution of IoT Solutions portfolio of businesses➤ Drove each business from incubation to 2nd phase scale, with each business achieving key metrics (number of customers, deal size, renewals, gross margins) with total sales $170m+➤ Manged successful integration of a new IoT acquisition and its offer productization (S/W+support+professional services; deliverables, resourcing, costing & pricing; commercial models)➤ Guided growth through creative deal strategies, innovative solutions selling models, and Solution Partners Specialization programs