Ratanesh Kumar Email & Phone Number

20+ years of experience in IT Consulting, Delivery Management, Program Management, Pre-Sales, Solutions, Sales & Account Management. Key Responsibilities Customer Engagement1. Bring Thought Leadership to help customers achieve their key goals and priorities for the year2. Share Insights from Market, Quality Engineering and Technology for appropriate decision making and technology road map3. Drive end to end customer experience and growth through effective collaboration with Customer, internal and external teams on innovative ideas and contextual solutionDelivery Management1. Experience in Test & Program Planning and Delivery Management for BAU, Transformation and Upgrade Projects in T&M and fixed bid model 2. Understanding Customer requirements and designing specific testing solution for continuous integration, Test Automation, API Testing, Performance and service virtualization3. Planning and executing Step changes for continuous improvement, delivery impact, year on year reduction in testing cost and reduce test cycle time4. Manage scope, deliverables, contracted revenue and profitability5. Managing delivery talent and bench for appropriate cluster profitability and to support growthPresales1. Engaging with customer to understand requirements, pain points and challenges to design contextual solutions2. Understanding and preparing technical and commercial response to RFI / RFP3. Presenting solution, service offering and proposed engagement model in the technical response to RFP4. Lead negotiation with procurement and technical team to close on commercialsGrowth1. Plan cluster growth through new client acquisition and account growth2. Generate 3x pipeline from existing accounts and new prospect to meet revenue target3. Insight on IT budget, upcoming projects / initiatives, pain points / challenges and competition4. Evaluate potential service for supporting growth

Listed skills include Manual Test Execution, User Acceptance Testing, Program Management, Agile Testing, and 14 others.