Ratan Shah Email & Phone Number

Kolkata, West Bengal, India

B2B eCommerce platform for pharma and FMCG supply chain Business Development Market Expansion Key account management Scale up

Kolkata Area, India

Identified and developed resources relevant to business development and sales goals.Developed sales plan and strategies to grow the sales pipeline and strengthen customer relationships.Overseen the organizational effectiveness, management development, and leadership development of the organization towards improving the core content of the company.Liaised with members of staff to ensure top level client experience in all cases of client interactions from follow up to… Show more Identified and developed resources relevant to business development and sales goals.Developed sales plan and strategies to grow the sales pipeline and strengthen customer relationships.Overseen the organizational effectiveness, management development, and leadership development of the organization towards improving the core content of the company.Liaised with members of staff to ensure top level client experience in all cases of client interactions from follow up to delivery and needs assessment.Built and expanded the brand through strategic alignments; always seeking win-win relationships.Identified customer needs and present sales solutions positioning company as a critical solution partnerDelivered sales presentations/material consistently within Business Units and to external clients.Provided competitor information to management.Collected and, prioritized product/service requirements and communicate them to Business Unit Management Team. Show less

Kolkata Area, India

Collaborated with Managing Director and analyzed sales statistics to determine business growth potential.Developed and improved business relations with all customers of the Company.Managed team to ensure maximum sales and profits from assigned accountsCoached and directed team on overall performance; define expectations and monitor progressReinforced communication of promotions and programs to the sales teamAttracted, retained and motivated team to… Show more Collaborated with Managing Director and analyzed sales statistics to determine business growth potential.Developed and improved business relations with all customers of the Company.Managed team to ensure maximum sales and profits from assigned accountsCoached and directed team on overall performance; define expectations and monitor progressReinforced communication of promotions and programs to the sales teamAttracted, retained and motivated team to maintain an engaging work environment and to ensure sound policies and procedures adhered toBuilt and developed a high performing sales teamProvided summary of sales activity to relevant stakeholdersConducted regular performance reviews and identify opportunities for development, training, and performance improvement Show less

Kolkata Area, India

Successfully established operations from scratch including exclusive retail showrooms, warehouse, office and shop in shops.Monitored & motivated existing dealers and appointed 3 new dealers to achieve budgeted monthly sales.Recruited, trained, supervised and monitored of sales team of over 15 members.Executed and managed BTL activities like organizing road shows in different malls, clubs, exhibitions and other high footfall areas to facilitate sampling and create brand… Show more Successfully established operations from scratch including exclusive retail showrooms, warehouse, office and shop in shops.Monitored & motivated existing dealers and appointed 3 new dealers to achieve budgeted monthly sales.Recruited, trained, supervised and monitored of sales team of over 15 members.Executed and managed BTL activities like organizing road shows in different malls, clubs, exhibitions and other high footfall areas to facilitate sampling and create brand awareness.Overseen daily operations of the business unit or organization and ensured the creation and implementation of a strategy designed to grow the business.Coordinated the development of key performance goals for functions and direct reports. Show less

Contacted potential clients to establish rapport and arrange meetings.Planned and overseen new marketing initiatives by developing new goals for the development team and business growth and ensuring they are met.Trained personnel and helping team members develop their skills.Researched organizations and individuals to find new opportunities and increased the value of current customers while attracting new ones.

Got familiarized with all products and services offered by our company.Procured new clients through direct contact, word-of-mouth, and collaboration with the marketing department.Conducted seminars to create awareness and promote mutual fund investments in suburban areas.Maintained meaningful relationships with existing clients to ensure that they are retained.Suggested upgrades or added products and services that may be of interest to clients

Kolkata Area, India

Achieved growth and hit sales targets by successfully managing the sales team.Designed and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence.Headed branch administration and marketing operations for Calcutta branchLooked after brand promotion, sales, business development, distribution network in West Bengal and Orissa.Conducted seminars to create awareness and promote mutual fund investments in suburban… Show more Achieved growth and hit sales targets by successfully managing the sales team.Designed and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence.Headed branch administration and marketing operations for Calcutta branchLooked after brand promotion, sales, business development, distribution network in West Bengal and Orissa.Conducted seminars to create awareness and promote mutual fund investments in suburban areasOwned recruiting, objectives setting, coaching and performance monitoring of sales representatives.Built and promoted strong, long-lasting customer relationships by partnering with them and understanding their needs.Presented sales, revenue and expenses reports and realistic forecasts to the management team.Identified emerging markets and market shifts while being fully aware of new products and competition status. Show less

Kolkata Area, India

Developed and sustained long-lasting relationships with customers.Screened, recruited, and trained sales employees.Answered customers' questions and escalating complex issues to the relevant departments as needed.Enhanced dealer base by appointing new dealers in the district markets like Murshidabad, Burdwan, Birbhum, Midnapur, 24Parganas and Kolkata for rubberized coir mattress.Developed in-depth knowledge of company products.Maintained an accurate… Show more Developed and sustained long-lasting relationships with customers.Screened, recruited, and trained sales employees.Answered customers' questions and escalating complex issues to the relevant departments as needed.Enhanced dealer base by appointing new dealers in the district markets like Murshidabad, Burdwan, Birbhum, Midnapur, 24Parganas and Kolkata for rubberized coir mattress.Developed in-depth knowledge of company products.Maintained an accurate record of all sales, scheduled customer appointments, and customer complaints.Collaborated with the marketing department to ensure that the company is reaching its target audience. Show less

Maintained and monitored project plans, project schedules, work hours, budgets, and expenditures.Organized, attended, and participated in stakeholder meetings.Documented and followed up on important actions and decisions from meetings.Prepared necessary presentation materials for meetings.Ensured project deadlines are met.Determined project changes.Provided administrative support as needed.Undertaken project tasks as required.

Mba, Business Administration And Management, General

Pg Diploma In Marketing Management, Marketing

B.Com, Commerce

Icse, English, Science & Maths