Business Analyst.

Role & Responsibilities:Handling Infovista Network Issue, Customer Network Management and Planned Event activity.Working on database, writing and firing basic PL/SQL queries (Oracle 9i).Managing and updating database (internal software CLARITY), for e-mail and SMS process.Solving customer queries related to data usage for their broadband connection on Reliance MyService portal.Online troubleshooting for issues of L3VPN, DIA, PRI and Lease Line with the help of tools like Putty.Finding interface for Huawei, Cisco and Juniper Routers.Knowledge about CAF entry process and raising SCR (Scope Change Request)Troubleshooting the issues with the MEN and RDN devices.

Role & Responsibilities:Server Monitering(L1 Support).Software Installation & maintenance.Worked with Ubuntu PlatformUnderstand the process of SurveyPreparing routine reports on issues.Use of Pivot Chart and formulas on Microsoft ExcelMaintaining Data and Survey Reports.SOFTWARE EXPOSUREProgramming Language : C, Java (Core, Advance), SQLOperating Systems : WINDOWS 98, XP, VISTA, 7 & Linux-UBUNTUTRAINING UNDERGONE"Networking & Telecommunication." at BSNL, Bhopal; The training provided me an opportunity to understand the process of signal transmission through telephone exchange including visualization of various types of networking devices. Duration: 1 MonthTraining on Java Core in Vedisoft - Duration: 3 MonthTraining on Java Module 2 in Vedisoft - Duration: 3 MonthTraining on PHP in Vedisoft - Duration: 5 MonthPROJECT UNDERTAKEN Project: Completed a project on college level "Anti theft messenger system". Description:The objective of developing this system for the physical security of home, shops, etc.