Rati Jen Email & Phone Number

Hong Kong

Urbana-Champaign Area

Champaign, Illinois, United States

Hong Kong Sar

- Training Program Development: Organized and executed 10+ training sessions for over 200 retail staff on the new collections, fine jewelry expertise, and onboarding training. - My Dior Fine Jewellery Pricing Strategy Research: Analyzed and compared the pricing strategies of over 200+ competitor products to strategically position My Dior in the local market.- Retail Service Evaluation Report: Executed mystery shopping evaluations across 10+ competitor boutiques, creating a detailed report to enhance our staff training programs and elevate customer service standards.- Lady Dior Art Research Presentation: Conducted in-depth research on 11 artists, highlighting how their notable artworks inspired their unique Lady Dior creations.- Training Records Management: Updated training records for 300+ local retail and office staff, as well as regional training reports for the Asia Pacific region.- Flagship Store Opening Preparation: Packaged gifts for staff members to celebrate a new flagship store opening, and orchestrated invitations and logistics for training sessions.- Studied the inspirations and creative vision of Victoire de Castellane - Dior’s High Jewelry Creative Director, and was mentored by a seasoned Dior staff member with over 30 years of experience, learning about the Maison’s history, craftsmanship and creative vision, cultivating a newfound admiration and appreciation for the brand.

Hong Kong, Hong Kong Sar

- Collaborated with a 5-member team, receiving invaluable mentorship and hands-on training in various essential aspects of the investment industry, including product research, distribution logistics, and client communications- Conducted extensive market research, demonstrating proactive initiative to improve analytical skills- Examined provided materials to gain a comprehensive understanding of market survey methodologies and profitability assessment, honing attention to detail- Visited the distribution center to observe the efficient dispatch of products, gaining firsthand experience in supply chain operations and further enhancing industry knowledge

Hong Kong, Hong Kong Sar

- Conducted literature review on Chinese ceramics, presenting insights to high-potential clients at auction events. - Tracked company expenses by managing and systematizing reimbursement forms for all employee expenses. - Inspected 300+ auction items for damage and imperfections, and drafted condition records to report findings

Hong Kong, Hong Kong Sar

- Researched and compiled posing and shooting references for 15 shoots, developing a Pinterest board of 200 pins.- Provided logistical support by steaming clothing and helping models with wardrobe changes.- Reviewed ~300 photos and videos from fashion shoots, providing feedback to streamline the editorial process.

Bachelor Of Business Administration - Bba, Information Systems + Data Science

Activities and Societies: American Marketing Association, Society of Women in Business, Minority Business Students Association, Illinois.

High School Diploma

Activities and Societies: Director of the Equinox Charity Fashion Show, Executive Team (Treasurer, Costume Director) of the Performing.

Short Course, Marketing, Communications And Pr In The Art World

A five-day course is designed for people who are interested in moving toward a role in Marketing, PR and Communications within the Art.