Ratnakara Rao Lingam Email and Phone Number

🔧 SAP Transportation Management (TM) Consultant at TCS with a proven track record of streamlining logistics processes and optimizing SAP TM solutions.🚀 Lead in client requirement-gathering sessions, achieving high accuracy rates in project deliverables. Expert in configuring and maintaining SAP TM master data, ensuring seamless synchronization with SAP MM/ERP systems.📉 Implemented freight settlement profiles and dispute management workflows, reducing settlement processing time by 20%. Provided L3 support across SAP TM, Material, and Warehouse Management modules, maintaining excellent SLA compliance.🤝 Coordinated end-to-end integration, regression, and user acceptance testing (UAT), resulting in a significant reduction in post-production defects. Enhanced defect tracking and resolution processes, improving issue resolution time by 25%.💬 Proactive client communication and real-time updates have consistently improved client satisfaction scores. Skilled at managing complex integration constraints and collaborating with cross-functional teams for seamless project execution.

- Trained on SAP ERP, SAP MM, SAP TMS, and Functional. - Conducted a comprehensive review of IT operations management, resulting in a 90% reduction in incidents and achieving 100% compliance with SLA management. - Regularly compiled and shared IT service desk matrices with the team and manager on a weekly basis. - Collaborated closely with the Global IT support team to develop automated solutions for 75% of common issues. - Provided mentorship, training, and effective management to a team of 4+ members to optimizing productivity and performance. - Delivered comprehensive technical support to users, addressing both hardware and software issues. - Conducted daily maintenance checks for over 20 SAP jobs and monitored the performance of MET application systems.

Responsibilities and Work :- Domestic Meter distribution and Fixing.- Load calculation ,Fare analysis of Domestic and Retail loads .- Daily Field inspection includes Transformer's, CB's, Isolators, Feeders, Earth pits . - Power interruption Record maintenance ,ELR Intervals Data documented .- Poles distribution note down and erection assignment.- Burn down House hold meter final reading picking and cost estimation .