* Actively promote and sell luxury yacht charters to clients worldwide.* Build and maintain strong relationships with yacht owners, brokers, and charter clients.* Provide personalized and exceptional customer service to clients, understanding their needs and preferences.* Coordinate with yacht owners and charter companies to secure the best possible deals and itineraries for clients.* Handle all aspects of the charter booking process, including negotiation, contract preparation, and logistics.* Stay updated on industry trends, new yacht launches, and popular charter destinations.* Monitor and manage charter inquiries* Collaborate with marketing teams to create effective promotional materials.* Attend yacht shows, industry events, and networking opportunities to expand the client base.* Maintain detailed records of client interactions and charter bookings.

∙ Build and maintain strong relationships with clients∙ Operate as the lead point of contact for all matters specific to assigned accounts∙ Oversee clients account management, including generating reports with analytics and suggestions, negotiating contracts and agreements to maximize profit∙ Collaborate with internal teams to manage and deliver successful results to the clients∙ Plan and develop effective media buying strategies and ensure ads are creative and displayed appropriately ∙ Monitor and optimize media plans according to the campaigns’ goals

∙ Monitor competition within assigned region (Malaysia and Vietnam)∙ Present products and services to prospective clients∙ Meet with clients to address concerns and provide appropriate solutions∙ Discover sales opportunities through consumer research

Illuzion Group: Kudo Beach Club, Paradise Beach Phuket, Illuzion Cruises∙ Managing all inquiries and coordinating with venues and staff∙ Conducting site inspections∙ Developing and maintaining good relationships with potential/current clientsand agents

∙ Organizing vacation plans for guests∙ Enhancing guest’s experience before, during and after stay∙ Proceeding the standard checkin/checkout and billing process via OPERA and MICROS system∙ Training: Customer Service Training, CPR & FirstAid Training and HACCP✭ Achieved Extraordinary Award - February, 2018

∙ Pool bar servicing and bartending

∙ Administering emails and documents∙ Coordinating and assisting in event preparation∙ Creating and proof reading food and beverage menus∙ Taking order for In-room Dining, billing and serving the order

∙ Assisting daily evening events set up∙ Caring for children age 3-7 years old in Mini Club

∙ Vice President of Batch57 (picked by peer)∙ Trained in 4 departments: Housekeeping, Front Office, Food & Beverage and Kitchen∙ Achieved Excellent Certificates in 3 departments; Housekeeping, Food & Beverage and Kitchen