Ratul Biswas Email & Phone Number

To work alongside the ELL Portfolio Managers and Head of Digital Content Services on the key digital ELL customer accounts. This includes cultivating relationships with key contacts, attending regular customer review meetings, helping to set up project documentation (workflow and content development) and carrying out job studies. Work alongside the Portfolio Managers and Programme Managers on account RFPs as a digital development expert and extend support in scoping and analysing new… Show more To work alongside the ELL Portfolio Managers and Head of Digital Content Services on the key digital ELL customer accounts. This includes cultivating relationships with key contacts, attending regular customer review meetings, helping to set up project documentation (workflow and content development) and carrying out job studies. Work alongside the Portfolio Managers and Programme Managers on account RFPs as a digital development expert and extend support in scoping and analysing new projects.To communicate effectively with the Head of Digital Content Services and publishing clients, providing consultancy and support during project set-up and execution.Offer support to customers in pinning down complex digital workflows and finding workflow efficiencies wherever possible.To add value for our customers by identifying potential project risks and issues as early as possible and proactively managing these by offering possible solutions based on own publishing experience and knowledge.To contribute to and maintain quality development and documentation, ensuring processes are tailored to customer needs. Show less

Manage largescale multi-component digital products, typically from manuscript through to go live, including briefing and managing external suppliers, and working closely with the digital team.Manage project teams comprising freelance and in-house collaborators on largescale multi-component digital products.Commission and supply work to freelance digital authors, development editors, copy editors, and content reviewers as required; monitor their work by carrying out QA checks and… Show more Manage largescale multi-component digital products, typically from manuscript through to go live, including briefing and managing external suppliers, and working closely with the digital team.Manage project teams comprising freelance and in-house collaborators on largescale multi-component digital products.Commission and supply work to freelance digital authors, development editors, copy editors, and content reviewers as required; monitor their work by carrying out QA checks and providing feedback as necessary.Develop and maintain relationships with key client contacts, attending regular customer review meetings as required.Support the Portfolio Manager on RFPs including brief analysis, scoping and new authoring tools or platform understanding.Support the Portfolio Manager by setting up and maintaining project documentation in Smartsheet: schedules, budget and cost trackers, margin sheet.Communicate effectively with publishing clients, providing regular project updates as well as participating in, and often leading, conference calls and/or attending meetings as appropriate.Add value for customers by identifying potential project risks and issues as early as possible and proactively managing these by offering possible solutions based on own experience and knowledge.Ensure that all products are delivered on time, meet quality standards, fall within budget, and are produced to the required specification.Do hands on digital work if required: content reviews etc.Accountable for digital workflow development and documentation, ensuring processes are tailored to customer need, supporting clients with digital development when needed. Show less

United Kingdom

Content development for ELT and ESL, digital content and assessments

India

K-12 level assessments based on Bloom’s theoryAssessments based on 21st century skillsTagging assessments based on Bloom’s levels for national and international curriculaContent development for various national and internationaleducation boardsContent development for ELT and ESL courses (digital and print)Storyboards for K-12 content for various national and international education boardsProject management, proofreading, editing and content… Show more K-12 level assessments based on Bloom’s theoryAssessments based on 21st century skillsTagging assessments based on Bloom’s levels for national and international curriculaContent development for various national and internationaleducation boardsContent development for ELT and ESL courses (digital and print)Storyboards for K-12 content for various national and international education boardsProject management, proofreading, editing and content managementCommunications training Show less

Worked with a team of IDs, SMEs and editorsContent editing, reviewing and proofreadingContent development for various K-12, higher-ed and professional coursesAssessments for various K-12, higher-ed and professional coursesContent management, project management, trainingPlanning for content development and ensuring on-time delivery with quality

Puducherry, India

K-12 level assessments based on Bloom’s theoryAssessments based on 21st century skillsTagging assessments based on Bloom’s levels for national and international curriculaContent development for various national and internationaleducation boardsContent development for ELT and ESL coursesStoryboards for K-12 content for various national and international education boards

Puducherry, India

Taught English to Grades 1-8 studentsHead of the Drama ClubCommunications trainer for school teaching and non-teaching staff

Mumbai, Maharashtra

Master Of Arts - Ma, English, 9.1

Bachelor Of Arts - Ba, English Literature (British And Commonwealth)

Activities and Societies: Editor of the department magazine and events coordinator