Rauf Khalafov Email & Phone Number

Baku, Az

• Leading four departments with 30+ employees, fostering innovation, collaboration and high performance.• Directed large-scale digital transformation initiatives, boosting efficiency and driving strategic growth.• Recognized for building strong partnerships with internal teams and external stakeholders, delivering seamless coordination and successful project outcomes.• Spearheaded the implementation of advanced IT designs, streamlining operations and enabling long-term scalability.• Collaborated with business leaders and partners across the organization, including C-level executives, to drive strategic initiatives and align technology with business objectives.Projects, what we did and what we achieved: • Implemented CRM System, driving an increase in sales through improved customer relationship management.• Deployed manufacturing automation system, boosting operational efficiency and streamlining production processes.• Launched an intranet and project management system, significantly enhancing overall office efficiency and team collaboration.• Developed a mobile retail application, increasing productivity for sellers and improving customer service in stores.• Led a project to optimize product specifications and accurately calculate production costs, resulting in a substantial reduction in company expenses.• Visualized key reports using sophisticated data warehouses and Power BI, empowering management to make timely and informed decisions.• Designed and implemented a comprehensive internal loan management system from the ground up for a branch in Georgia, streamlining the loan approval process and enhancing customer service.• Led the project management efforts for the development of a mobile app for e-commerce, ensuring timely delivery, alignment with business objectives, and an enhanced user experience.• Implemented e-commerce platforms for all company brands, enhancing online presence and increasing sales opportunities across multiple channels.

Baku, Az

• Led the design, management, and optimization of Microsoft SQL and PostgreSQL databases for over 1000 online users, significantly improving system reliability and performance.• Delivered innovative architecture solutions (clustering, AlwaysOn, and mirroring) to support business continuity and disaster recovery.• Consistently improved database operations by implementing proactive monitoring, performance tuning, and advanced recovery procedures.• Acted as a trusted advisor, providing consultation on database design, server configuration, and data warehouse implementation to optimize enterprise systems.• Mentored and trained team members, fostering a culture of continuous improvement and professional growth.

Baku, Az

• Administered all 1C servers, ensuring optimal performance and reliability for enterprise operations.• Installed, configured, and monitored 1C cluster systems, managing licensing services to maintain compliance. Proactively monitored ERP system performance, fine-tuning application servers to enhance efficiency and user experience.

Yasamal, Bakı, Az

• Administer critical banking and ERP systems, ensuring high availability, data integrity, and optimal performance.Projects, what we did and what we achieved: • Established a cohesive and professional IT team, fostering collaboration and enhancing overall performance.• Increased database fault tolerance and performance, ensuring reliability and efficiency in data management.• Led project management efforts for the development of a CRM system for a non-banking organization, aligning the system with business goals and improving customer relationship management.

• Delivered in-depth Microsoft SQL Server training, empowering professionals with advanced database management skills.

• Led system configuration and management, ensuring secure and efficient operations across domain systems, VPN, SQL Servers, and network infrastructures.