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A certified Splunk Architect supporting major US Federal Splunk initiatives with a background in Technology Management, Service Delivery and Customer Account Management for Enterprise Software and Services vendorsOver the past 30 years, I have held positions ranging from hands on software development to full P&L responsibility for a $60M Technical Services organization. I have built Professional Services organizations from scratch to multi-million dollar revenue producing units with responsibility for customer acquisition, staff growth and project delivery. Most recently, I have worked for several Federal Agencies, leading the development and support of large scale Splunk Software based solutions.
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Splunk System Engineer At DhsTake2 Consulting, Llc Dec 2021 - PresentVienna, Va, UsProvide Splunk architecture, development and engineering support to 10 federal agencies, for the DHS-CISA sponsored Continuous Diagnostics and Mitigation (CDM) project, a combined Cybersecurity, System Configuration Visibility and Asset Management system -
Splunk System EngineerUnited States Courts Aug 2017 - Dec 2021Washington, Dc, UsArchitect and maintain the US Federal Court's Splunk implementation. This is a 10 TB per day implementation that supports all 300+ Federal Court Houses across the US. -
Customer Success ManagerSplunk Aug 2016 - Jul 2017San Francisco, California, UsProvide technical guidance and Program Management to key customers in the implementation and use of the Splunk platformAchievements:Worked with an 80,000 employee Federal Government client to implement Centralized Security Operations Center across 8 major divisions to improve overall Security posture while decreasing cyber incident response timeResponsibilities:- Own customer relationship and focus on increasing adoption, ensuring retention, and satisfaction- Work with customers to build Customer Success Plans, establishing critical goals and key performance indicators to measure success- Provide expert Splunk deployment, architectural and operational best practices -
PresidentManagement Recruiters Of Aldie Va Dec 2008 - Jul 2016Washington Dc, Va, UsAt MR of Aldie, VA, we specialize in bringing together top talent and top employers in the Biotech and Healthcare IT community. We make it our mission to find “Impact Players” within the industry that are pivotal in a company's efforts to plan, build and maintain robust Information Technology platforms and furthermore, who are the right cultural fit for that particular organization. -
Vp Client ServicesSystar Dec 2006 - Dec 2008Saint-Cloud, FrResponsible for Professional Services and Technical Support for Systar North America -
Svp Customer CareWebmethods Feb 2001 - Nov 2006Darmstadt, Hessen, DeGlobal responsibility for managing webMethods’ Technical Support organization -
Vp Consulting ServicesXpedior 1999 - 2001UsFull P&L responsibility for the Los Angeles Office of Xpedior, a $145M eBusiness Consulting firm.
Richard Augugliaro Skills
Richard Augugliaro Education Details
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Rutgers University - NewarkInformation Processing Systems
Frequently Asked Questions about Richard Augugliaro
What company does Richard Augugliaro work for?
Richard Augugliaro works for Take2 Consulting, Llc
What is Richard Augugliaro's role at the current company?
Richard Augugliaro's current role is Splunk System Engineer.
What is Richard Augugliaro's email address?
Richard Augugliaro's email address is ri****@****die.com
What is Richard Augugliaro's direct phone number?
Richard Augugliaro's direct phone number is +170332*****
What schools did Richard Augugliaro attend?
Richard Augugliaro attended Rutgers University - Newark.
What skills is Richard Augugliaro known for?
Richard Augugliaro has skills like Project Management, Start Ups, Management, Consulting, Recruiting, Healthcare Information Technology, Leadership, Account Management, Professional Services, Technical Recruiting, Enterprise Software, Software Development.
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