Raul Aleman work email
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Raul Aleman personal email
Experienced Help Desk Lead and Hardware System Administrator with a demonstrated history of working in the information technology and services industry. Skilled in Domain Name System (DNS), Data Center, Linux, Virtualization, and Servers. Strong information technology professional graduated from ITT Technical Institute-Springfield. 12+ Years of experience in Data centers environment
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Nextgen Hardware SystemsIbm Jul 2022 - PresentArmonk, New York, Ny, Us -
System Administrator - Hardware SolutionsIbm Jul 2008 - Jul 2023Armonk, New York, Ny, Us• OS regression testing( linux, Windows, Ubuntu, Debian, VMware, Vayatta, etc..)• Point man for existing and new hardware integration and maintenance. Extensive knowledge of our internal systems and the hardware we use. Understands how the inner workings of our DC work, from DC operations to integration of new hardware components.• Integration of existing SuperMicro servers.• Evaluate and integrate new Lenovo/SM hardware Rack solution (Rails, does it fir in our racks?) Power Consumption Hardware evaluation (RAM, Motherboard, Processor, etc...) IMS compatibility/integration• Evaluate and integrate other new hardware components (Network cards, GPUs, RAM, Processors, Motherboards, Power Supplies)• Documentation – add information to the wiki (SLiki) for DC technicians to use as needed (Processors and memory matrices for example)• Support – provide an extended knowledge of current and future hardware for customer and/or DC technicians(compatibility issues for example)
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Help Desk Lead - ApacSoftlayer, An Ibm Company Jul 2016 - Jul 2023UsHelp Desk Analyst Lead APAC region, Soft Layer Technologies, an IBM CompanySingapore (2016 – Present)• Internal support (Desktops, Laptops, Phones, etc..)• Active directory (AD)• Print management• Provision new equipment to new hires (Desktop, Laptops, Phones, etc..)• Cisco Agent• Thycotic Secret Server• Lotus notes -
System AdministratorSoftlayer, An Ibm Company Mar 2014 - Jul 2016Us• Point man for existing and new hardware integration and maintenance. Extensive knowledge of our internal systems and the hardware we use. Understands how the inner workings of our DC work, from DC operations to integration of new hardware components.• Integration of existing SuperMicro servers.• Evaluate and integrate new Lenovo/SM hardware Rack solution (Rails, does it fir in our racks?) Power Consumption Hardware evaluation (RAM, Motherboard, Processor, etc...) IMS compatibility/integration• Evaluate and integrate other new hardware components (Network cards, GPUs, RAM, Processors, Motherboards, Power Supplies)• Documentation – add information to the wiki (SLiki) for DC technicians to use as needed (Processors and memory matrices for example)• Support – provide an extended knowledge of current and future hardware for customer and/or DC technicians(compatibility issues for example)
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Server Build EngineerSoftlayer, An Ibm Company Jul 2008 - Mar 2014Us• Shift Lead (2010 – 2014)• Member of a datacenter build out team in Amsterdam and London Applied networking configuration on switches • SMCs, Cisco CAT3750, Cisco N5K-C5548P, Arista switches Ran SFP cables Network and power stack cables Mounted switches Helped run fiber from Juniper routers• On average handle and resolve four to six significant tickets per day• Possess 100% hardware troubleshooting record• Hardware support with Hard Drives, RAID cards, RAM, Processors, Motherboard Drivers• Support Windows Server 2003, 2008, 2012 and Linux-based Operating System
Raul Aleman Skills
Raul Aleman Education Details
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Itt Technical Institute-SpringfieldComputer Electronic Engineering
Frequently Asked Questions about Raul Aleman
What company does Raul Aleman work for?
Raul Aleman works for Ibm
What is Raul Aleman's role at the current company?
Raul Aleman's current role is NextGen Cloud Hardware Systems at IBM.
What is Raul Aleman's email address?
Raul Aleman's email address is ra****@****yer.com
What schools did Raul Aleman attend?
Raul Aleman attended Itt Technical Institute-Springfield.
What skills is Raul Aleman known for?
Raul Aleman has skills like Servers, Linux, Cloud Computing, Virtualization, System Administration, Windows Server, Dns, Data Center.
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