Raúl Engels Email & Phone Number

Flemish Region, Belgium

Japan Tobacco International (JTI) is a leading international tobacco company headquartered in Geneva, Switzerland. It operates in over 130 countries, producing and distributing tobacco products under well-known brands like Camel and Winston. JTI is committed to innovation and sustainability within the tobacco industry.Main responsibilities:• Client Relationship Management: Cultivate and maintain enduring commercial relationships with designated clients within a defined geographic area, ensuring long-term partnerships.• Performance Analysis & Strategy: Analyze and monitor area-level performance, implementing strategic actions aligned with company objectives to drive volume and market share growth.• Customized Action Plans: Evaluate shop-level performance and develop personalized action plans to optimize product availability, visibility, and sales outcomes.• Cycle Activities Execution: Execute essential cycle activities such as distribution, coverage, and program implementation to enhance product availability and market presence.• Market Intelligence: Gather and transmit market insights (client, product, competition) within legal frameworks, enabling informed evaluation of strategies and swift responses to market dynamics.• Retail Engagement & Education: Strengthen promotional deals and activation programs by coaching, educating, and engaging retailers and staff; orchestrate and lead business reviews with key partners.• Administrative Excellence: Oversee daily and specific administrative tasks efficiently, ensuring seamless execution of predetermined activities.• Inventory Management: Manage stock movements (cigarettes, tobacco, premiums) associated with operational activities to maintain optimal inventory levels.

Kortrijk, Flemish Region, Belgium

Reweb is a digital agency located in Kortrijk, Belgium. We specialize in building innovative online solutions for clients across various industries. Our core focus is on web development, e-commerce platforms, and digital marketing strategies that drive results.(Self-employed as a secondary activity)Main achievements:• Spearheaded the design, development, and launch of multiple high-performing websites and e-commerce platforms, including the website for Topo Athletic France & Benelux (topoathletic.fr), resulting in significant client revenue growth and enhanced user experience.Main responsibilities:• Cultivate and manage strong, long-term relationships with clients across Belgium and the broader European region, focusing on delivering custom digital solutions tailored to their business goals.• Oversee the complete project lifecycle from initial consultation through to final delivery, ensuring that all client objectives are met with precision, timeliness, and excellent customer service.• Coordinate with suppliers to source and select the best digital tools, hosting services, and software solutions, ensuring optimal performance and cost-efficiency for both internal operations and client projects.Some of our projects:• Topo Athletic France & Benelux (topoathletic.fr)• Tuinen Pierre (tuinenpierre.be)• Finestone (finestone.be)• ENDURADISTRI SARL (enduradistri.fr)

West Flanders, Flemish Region, Belgium

Procter & Gamble (P&G) is a globally renowned American multinational corporation. They are known for a range of popular brands, including Pampers, Gillette, Ariel, Head & Shoulders, and more.Main responsibilities:• Visiting important channels in West-Flanders, Belgium: Food F1 (Carrefour Hypermarket) and Food F2 (AD Delhaize and Carrefour Market).• Representing the Fabric Home Care category (Pampers, Dreft, Dash, Ariel, Lenor, Mr. Propre...).• Recommending and selling promotional offers to customers.• Building and maintaining strong customer relationships.• Strategically introducing and promoting P&G’s consumer goods.• Continuously seeking ways to enhance brand visibility and market share.

Moeskroen, Wallonië, België

Next-Feat was a French-speaking distribution company located in Mouscron. Their responsibilities included the distribution of a fast-growing American (sports) shoe brand called Topo Athletic.Main achievements:• Led the development and launch of two high-end webshops, contributing to increased revenue and improved customer satisfaction.• Took the initiative to find and set up an automated inventory and invoicing system, seamlessly connecting it with both webshops, resulting in improved inventory management and efficient invoicing processes.• Led and assisted in the relocation to a larger warehouse, played an active role in designing the warehouse layout and acquiring appropriate shelving, resulting in optimized space utilization and improved inventory management.Main responsibilities:• Developed and maintained long-term client relationships (B2B sales), specifically within France and Benelux.• Managed orders (B2B & B2C), ensuring timely processing, accurate fulfillment, and exceptional customer service.• Selected and bought optimal shipping materials (including tape, boxes, and padding materials), to ensure secure packaging and safe delivery of products.Additional experience:• Developed and maintained B2B prospect databases to identify potential clients and opportunities.• Visited retail stores (potential clients) to showcase and present the collection.• Developed and delivered promotional materials (such as window stickers, posters, catalogs...) to clients.• Created comprehensive financial and inventory reports using Excel.

Knokke-Heist, Flemish Region, Belgium

Lakeside Paradise is a water sports center located in Knokke-Heist. For several years I worked there (as a job student) in rentals.Main responsibilities:• Received and guided customers in a professional and friendly manner, ensuring a positive experience.• Checked and repaired equipment to ensure customer safety and satisfaction.

Technical Secondary Education, Business And Commerce (Degree In Business Management)

General Secondary Education, Economics And Modern Languages