Raul Garces Email & Phone Number

Greater San Diego Area

Manage daily Housekeeping operations by maintaining cleanliness, service and product quality standards of guest rooms, public space, restrooms, offices and banquet/meeting/conference rooms in a 1190 guest room and about 165,000 sq ft meeting space in a convention/meeting property.Ensure rooms are clean and available to guests in a timely and efficient manner. Assist other Managers and Executive Housekeeper in monitoring and developing team member performance and providing supervision, conducting counseling and evaluations and delivering recognition and rewards to team members.Took control of Safety and Security awareness. Conduct monthly safety training to all team members regarding hotel fires, weapons, slip and falls etc.. Oversee and conduct room inspections to follow up on cleanliness complying with Hilton Standards of Cleanliness.Assign 50-90 room attendants per day (depending on hotel occupancy) to their desired floors/sections.Assist Director and Assistant Director of Housekeeping on following up with new and current team member performance and evaluation.

Greater San Diego Area

Assisted Executive Housekeeper and Assistant Director of Housekeeping with all aspects of the department such as budgeting (payroll), purchasing, and organizing department to appropriately run sufficiently.Performed clerical administrative duties such as copies, filing, faxing, emailing, coordinating and organizing department, operate telephones, receive voicemails and dispatch/transfer call(s) to appropriate team member or department and other job related duties Worked with Human Resources, Finance/Payroll and Purchasing departments to better coordinate daily tasks to assure paper work is done sufficiently.Ordered and maintained office supplies and equipment.Maintained files, documentations (write ups), payroll incentives, emails and confidential documents. Met with internal and external guests in a friendly hospitable manner as appropriate.Participated in several work related projects such as updating spreadsheets and documents to verify everything is up-to-date.

Greater San Diego Area

Miami Beach, Fl

Miami, Fl