Raul Garcia Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

Union City, Georgia, United States

• Implement and maintain warehouse management systems• Collaborate with cross-functional teams to ensure systems are optimized and meet the needs of the business.• Analyze and interpret data to increase system functionality and efficiency• Train team members on the use of warehouse management systems• Ensure compliance with established policies and procedures• Develop and maintain system documentation and reports• Identify and address potential issues and risks• Create and maintain dashboards using SQL

Union City, Georgia, United States

• Served as the warehouse management system (WMS) Superuser for the site.• Solved any occurrences from operations related to WRA, WMS, Backoffice and Vector.• Collected and analyzed systems and operational data. Provided recommendations to improve efficiency of operational workflows and SOPs.• Designed, created, and implemented new work screens for WMS and StayLinked.• Communicated and relayed all operational downtime to customer and leadership team from start to resolution.• Initiated & scheduled all necessary meetings and work orders with all 3rd party vendors for any upcoming system or network level changes.

Greater Atlanta Area

• Answered user inquiries regarding computer software or hardware operation to resolve problems.• Set up desktop equipment for over 4500 employees use, performed or ensured proper installation of cables, operating systems, or appropriate software.• Installed and performed minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.• Maintained records of daily data communication transactions, problems and remedial actions taken.• Completed user inquiries to investigate and resolve problems or to provide technical assistance and support.• Provided user support for Android and Apple mobile devices.