Raul Ivan Rogel Email and Phone Number
I am attending college at Gateway Community college to get my management and leadership certificate. I have many customer service skills. I am currently interning at Bank of America as a AML operation specialist were I update and validate personal information for our customers. As well I remove and unfreeze accounts when we re-mediate any defects. I also worked for Zacks floor solution's were my responsibility were to take in calls from customer to answer any questions or concerns about the service we are providing. I am dedicate in my work and always want to improve in my skills I already have. My hard work and dedication to always improve is what keeps me going. No matter what I am doing I always want to perform to the best of my ability.
Bank Of America
View- Website:
- bankofamerica.com
- Employees:
- 250057
-
Aml Operation Specialist InternBank Of America Jan 2019 - PresentPhoenix, Arizona AreaUpdate over 10 customers profile daily to prevent closure from happening with in Art, Actimize, RCW, and OFACT system, resulting in high customer satisfaction.Unfreezing over 10 accounts daily using cs web and Boss, resulting in high customer satisfaction.Providing great customer service to an average of 20 customers per day resulting in 100% quality calls to generate more points to move up or team on the score card.Deescalating calls when the customer come’s in upset or mad to provide them with great customer service. Record personal information about customers and remove restrictions on accounts.Advice customers of necessary actions they need to take to prevent closure for any accounts. -
Customer Service RepresentativeZacks Floor Soultion Jan 2014 - PresentPhoenix, Arizona AreaAnswering any questions for the customer resulting in high customer satisfaction. Installing floor material within the certain time frame we tell the customer the job will be done resulting in high customer satisfaction.Purchased material for an average 5 customers a week in different company’s we have connections with which results in trust with the customer and satisfaction.
Raul Ivan Rogel Education Details
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Organizational Managment
Frequently Asked Questions about Raul Ivan Rogel
What company does Raul Ivan Rogel work for?
Raul Ivan Rogel works for Bank Of America
What is Raul Ivan Rogel's role at the current company?
Raul Ivan Rogel's current role is AML Operations Specialist at Bank of America | Year up Alumni.
What schools did Raul Ivan Rogel attend?
Raul Ivan Rogel attended Gateway Community College, Year Up.
Who are Raul Ivan Rogel's colleagues?
Raul Ivan Rogel's colleagues are Jebram, David, Bob Powers, Michelle Rice, Nandana. S. Nair, Zhaklin Artsrunyan, Susan Gaughan, Latoya Jackson.
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