Raul Perez

Raul Perez Email and Phone Number

Software Development Manager at Epicor @ Epicor
Monterrey, N.L., MX
Raul Perez's Location
Monterrey, Nuevo León, Mexico, Mexico
Raul Perez's Contact Details

Raul Perez work email

Raul Perez personal email

n/a
About Raul Perez

Results-oriented Software Development Manager with 20 years of experience in the enterprise software sector. My career includes 8 years as a developer and 12 years as a manager. I have led development teams across the USA, the UK, and Mexico, managing projects specializing in ERP, ECM, and CRM solutions for web, desktop, and mobile platforms. My expertise lies in driving development and scrum processes, planning and executing feature development, participating in technical design, and coordinating product maintenance efforts.My core skills include people management, process optimization, and project management. I have a strong foundation in Scrum and Kanban methodologies, and I am technically proficient in C#, SQL, HTML, CSS, Node.js, Angular, and Cordova. Additionally, I have experience with DevOps and scalable applications, complemented by strong communication skills in both English and Spanish.I am dedicated to leveraging my extensive experience to continuously enhance development processes and deliver innovative solutions that improve customer experience. As a servant-leader, I focus on driving continuous improvement and fostering innovation within both personal and team contexts. I am committed to addressing complex challenges and delivering impactful results while applying my skills and insights to new and evolving industry challenges.

Raul Perez's Current Company Details
Epicor

Epicor

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Software Development Manager at Epicor
Monterrey, N.L., MX
Website:
epicor.com
Employees:
5
Raul Perez Work Experience Details
  • Epicor
    Epicor
    Monterrey, N.L., Mx
  • Epicor
    Product Development Manager
    Epicor May 2021 - Present
    Austin, Tx, Us
    Role description:- Manage a team of 4, including two product developers and two business analysts.- Oversee a scrum team with additional QA and developer members in Mexico and the USA.- Lead development of new features for ECM product releases in North America, in collaboration with India.- Lead the sustaining efforts for the product, ensuring seamless integration between development, support, professional services, and sales.Achievements:- Reduced support-development ticket queue by 93%.- Reduced open tickets from professional services by 94%.- Established the first product team in Mexico, driving regional innovation and efficiency.- Developed dashboards and calendars for improved visualization of sustaining tickets.
  • Universidad Regiomontana S.C.
    University Professor
    Universidad Regiomontana S.C. Jan 2023 - Aug 2023
    Monterrey, Nuevo León, Mx
    Role Description:- Taught courses in Programming Paradigms, Advanced Application Development, Data Structures, and Object-Oriented Programming.- Developed and delivered engaging lectures and hands-on training to enhance student learning.- Created and recorded a training course with MEAN Stack to support practical application of theoretical concepts.Achievements:- Significantly improved student engagement and participation following the pandemic.- Successfully integrated practical projects into the curriculum to bridge theoretical knowledge with real-world applications.- Enhanced communication and instructional skills through interactive teaching methods and feedback.
  • Blue Yonder
    Sr. Product Development Project Manager
    Blue Yonder May 2020 - Mar 2021
    Scottsdale, Arizona, Us
    Role Description:- Managed the software engineering team developing the Common UI Library and Luminate Portal using React and MERN stack (MongoDB, Express React, and NodeJS) respectively, hosted in Azure.- Coordinated staff augmentation with providers, securing new service agreements and integrating contingent workers seamlessly.Achievements:- Built the first development team in Monterrey, Mexico, enhancing regional capabilities.- Enhanced team efficiency and productivity through effective leadership and coordination.- Improved staffing efficiency by establishing new service agreements for contingent workers.
  • Epicor
    Software Development Manager
    Epicor Dec 2011 - May 2020
    Austin, Tx, Us
    Role Description:- Released and maintained two mobile applications for ERP’s Time and Expense tracking modules using Angular and Cordova frameworks, leading global teams.- Supervised a distributed team of software engineers across the USA, UK, and Mexico, driving progress on key epics and stories.- Served as Scrum Master for specialized teams in Supply Chain Management and Financial modules.Achievements:- Successfully led the team through Angular training and integration challenges, working closely with the design team to ensure the application met the required specifications and was compatible with multiple API versions.- Established communication protocols and implemented Jira-based project management practices, significantly improving productivity and coordination within a globally distributed team.- Built and led the first scrum team for the company.
  • Epicor
    Senior Software Engineer
    Epicor Apr 2010 - Dec 2011
    Austin, Tx, Us
    Role Description:- Developed solutions across Customer Relationship Management (CRM), Supply Chain Management (SCM), Manufacturing, and Finance modules in Epicor ERP.- Designed and implemented performance improvements for various ERP functionalities.- Worked closely with cross-functional teams to address technical requirements and system enhancements.Achievements:- Created and deployed the Replenishment module for Supply Chain Management, improving inventory management and order fulfillment processes.- Developed the Person/Contact module for CRM, integrating all available contacts and enhancing the system's ability to manage customer relationships effectively.- Delivered significant performance improvements across CRM, SCM, Manufacturing, and Finance modules, optimizing system efficiency and user experience.
  • Epicor
    Software Engineer
    Epicor Apr 2004 - Apr 2010
    Austin, Tx, Us
    Role Description:- Developed CRM solutions and internal tools, contributing to the product’s core team.- Worked with various modules including Lead/Opportunity, Support Calls, Action Plans, and Marketing Campaigns.- Created and maintained a phone integration system for support representatives.Achievements:- Designed and implemented a resource localizer tool, which significantly reduced spending on external translation services.- Contributed to the development and enhancement of key CRM modules, improving functionality and user experience.

Raul Perez Skills

Software Development .net Sql Software Project Management Erp Scrum C# Ssrs Progress 4gl Requirements Analysis Xml Enterprise Software Databases Web Services Vb.net Visual Studio Programming Integration Visual Basic .net Desarrollo De Software Crystal Reports Crm Microsoft Sql Server Agile Methodologies Distributed Teams Angular Apache Cordova Cascading Style Sheets Html

Raul Perez Education Details

  • Universidad Regiomontana S.C.
    Universidad Regiomontana S.C.
    Computer Science
  • Universidad Regiomontana S.C.
    Universidad Regiomontana S.C.
    Computer Science

Frequently Asked Questions about Raul Perez

What company does Raul Perez work for?

Raul Perez works for Epicor

What is Raul Perez's role at the current company?

Raul Perez's current role is Software Development Manager at Epicor.

What is Raul Perez's email address?

Raul Perez's email address is rp****@****cor.com

What schools did Raul Perez attend?

Raul Perez attended Universidad Regiomontana S.c., Universidad Regiomontana S.c..

What skills is Raul Perez known for?

Raul Perez has skills like Software Development, .net, Sql, Software Project Management, Erp, Scrum, C#, Ssrs, Progress 4gl, Requirements Analysis, Xml, Enterprise Software.

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