Raul Perez Email and Phone Number
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Results-oriented Software Development Manager with 20 years of experience in the enterprise software sector. My career includes 8 years as a developer and 12 years as a manager. I have led development teams across the USA, the UK, and Mexico, managing projects specializing in ERP, ECM, and CRM solutions for web, desktop, and mobile platforms. My expertise lies in driving development and scrum processes, planning and executing feature development, participating in technical design, and coordinating product maintenance efforts.My core skills include people management, process optimization, and project management. I have a strong foundation in Scrum and Kanban methodologies, and I am technically proficient in C#, SQL, HTML, CSS, Node.js, Angular, and Cordova. Additionally, I have experience with DevOps and scalable applications, complemented by strong communication skills in both English and Spanish.I am dedicated to leveraging my extensive experience to continuously enhance development processes and deliver innovative solutions that improve customer experience. As a servant-leader, I focus on driving continuous improvement and fostering innovation within both personal and team contexts. I am committed to addressing complex challenges and delivering impactful results while applying my skills and insights to new and evolving industry challenges.
Epicor
View- Website:
- epicor.com
- Employees:
- 5
-
EpicorMonterrey, N.L., Mx -
Product Development ManagerEpicor May 2021 - PresentAustin, Tx, UsRole description:- Manage a team of 4, including two product developers and two business analysts.- Oversee a scrum team with additional QA and developer members in Mexico and the USA.- Lead development of new features for ECM product releases in North America, in collaboration with India.- Lead the sustaining efforts for the product, ensuring seamless integration between development, support, professional services, and sales.Achievements:- Reduced support-development ticket queue by 93%.- Reduced open tickets from professional services by 94%.- Established the first product team in Mexico, driving regional innovation and efficiency.- Developed dashboards and calendars for improved visualization of sustaining tickets. -
University ProfessorUniversidad Regiomontana S.C. Jan 2023 - Aug 2023Monterrey, Nuevo León, MxRole Description:- Taught courses in Programming Paradigms, Advanced Application Development, Data Structures, and Object-Oriented Programming.- Developed and delivered engaging lectures and hands-on training to enhance student learning.- Created and recorded a training course with MEAN Stack to support practical application of theoretical concepts.Achievements:- Significantly improved student engagement and participation following the pandemic.- Successfully integrated practical projects into the curriculum to bridge theoretical knowledge with real-world applications.- Enhanced communication and instructional skills through interactive teaching methods and feedback. -
Sr. Product Development Project ManagerBlue Yonder May 2020 - Mar 2021Scottsdale, Arizona, UsRole Description:- Managed the software engineering team developing the Common UI Library and Luminate Portal using React and MERN stack (MongoDB, Express React, and NodeJS) respectively, hosted in Azure.- Coordinated staff augmentation with providers, securing new service agreements and integrating contingent workers seamlessly.Achievements:- Built the first development team in Monterrey, Mexico, enhancing regional capabilities.- Enhanced team efficiency and productivity through effective leadership and coordination.- Improved staffing efficiency by establishing new service agreements for contingent workers. -
Software Development ManagerEpicor Dec 2011 - May 2020Austin, Tx, UsRole Description:- Released and maintained two mobile applications for ERP’s Time and Expense tracking modules using Angular and Cordova frameworks, leading global teams.- Supervised a distributed team of software engineers across the USA, UK, and Mexico, driving progress on key epics and stories.- Served as Scrum Master for specialized teams in Supply Chain Management and Financial modules.Achievements:- Successfully led the team through Angular training and integration challenges, working closely with the design team to ensure the application met the required specifications and was compatible with multiple API versions.- Established communication protocols and implemented Jira-based project management practices, significantly improving productivity and coordination within a globally distributed team.- Built and led the first scrum team for the company. -
Senior Software EngineerEpicor Apr 2010 - Dec 2011Austin, Tx, UsRole Description:- Developed solutions across Customer Relationship Management (CRM), Supply Chain Management (SCM), Manufacturing, and Finance modules in Epicor ERP.- Designed and implemented performance improvements for various ERP functionalities.- Worked closely with cross-functional teams to address technical requirements and system enhancements.Achievements:- Created and deployed the Replenishment module for Supply Chain Management, improving inventory management and order fulfillment processes.- Developed the Person/Contact module for CRM, integrating all available contacts and enhancing the system's ability to manage customer relationships effectively.- Delivered significant performance improvements across CRM, SCM, Manufacturing, and Finance modules, optimizing system efficiency and user experience. -
Software EngineerEpicor Apr 2004 - Apr 2010Austin, Tx, UsRole Description:- Developed CRM solutions and internal tools, contributing to the product’s core team.- Worked with various modules including Lead/Opportunity, Support Calls, Action Plans, and Marketing Campaigns.- Created and maintained a phone integration system for support representatives.Achievements:- Designed and implemented a resource localizer tool, which significantly reduced spending on external translation services.- Contributed to the development and enhancement of key CRM modules, improving functionality and user experience.
Raul Perez Skills
Raul Perez Education Details
-
Universidad Regiomontana S.C.Computer Science -
Universidad Regiomontana S.C.Computer Science
Frequently Asked Questions about Raul Perez
What company does Raul Perez work for?
Raul Perez works for Epicor
What is Raul Perez's role at the current company?
Raul Perez's current role is Software Development Manager at Epicor.
What is Raul Perez's email address?
Raul Perez's email address is rp****@****cor.com
What schools did Raul Perez attend?
Raul Perez attended Universidad Regiomontana S.c., Universidad Regiomontana S.c..
What skills is Raul Perez known for?
Raul Perez has skills like Software Development, .net, Sql, Software Project Management, Erp, Scrum, C#, Ssrs, Progress 4gl, Requirements Analysis, Xml, Enterprise Software.
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