Raul Rincon Email and Phone Number
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Sales, marketing and operations professional with a proven track record of developing and implementing successful long term strategies in new, undeveloped and existing markets and territories through direct and channel sales on both Cloud or OnPremise. I provide leadership, vision and innovation to sales and business development. Strong North America and International Experience with solid results in high growth company expansions.I have a 20 plus year history and track record of success and am a trusted advisor to the company, coworkers and customers, with expertise in: Software developer led sales strategies. CXO, Architects, developers.Software as a Service and Cloud.Hiring and managing high performing individuals as well cross-functional teams.Technical, business and budgetary requirements and strategies. Opex management.Negotiating pricing and terms based on value of software and services provided.Managing acquisitions to accelerate GTM strategies.Customer satisfaction and retentionDeveloping channel and direct sales strategies.I have a deep and full understanding of Domestic and International markets, cultures, business rules and models, with direct experience in North American, Latin American and Southern Europe.I am fluent in Spanish, English and Portuguese.
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Senior Vice President Gmt - Global Sales - Twilio Data And ApplicationsTwilio Jan 2022 - PresentSan Francisco, California, UsLeading a Global Go To Market team for the Twilio Data and Application Business Unit. The team is responsible for the sales strategy and execution of Twilio's Customer Engagement Software Solution.- Transformed a specialist team to a direct sales team, accelerating growth to 20% YoY- Managing a highly motivated team of Account Executives, Sales Engineers, Professional Services and Technical Support individuals across the Globe. - Drove the sales of cross functional products with a successful "land and expand" strategy. Customers of the Customer Engagement Solution consumed a significant amount of other Twilio Products. - Led efforts at major Enterprise customers, such as Liberty Mutual, Asurion,Best Buy, amongst others.
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Vice President And Gtm LeaderTwilio Jan 2019 - Jul 2022San Francisco, California, UsLeading Twilio's Go To Market, Latin America- Created and executed Twilio's Latin American Go To Market strategy. Starting from ground zero, I hired excellent individual contributors, Front Line Managers and created a high performing team.- Led an acquisition of a local Brazilian company in order to accelerate Twilio's Go To Market strategy in Latin America.- Achieved the best results versus targets for Twilio worldwide.- I work with the product teams to coordinate country/region specifics product road maps.- HelpedTwilio's Global Sales in establishing a succesful sales strategy for its Customer Engagement Software Solution.- Helped our Talent Management, and other teams, with leadership discussions, often delivering presentations to the management teams about leadership with respect, empathy and love.
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Senior Vice President Of SalesGenesys Jan 2017 - Dec 2018Menlo Park, Ca, UsSenior Vice President of Sales and Sales Operation, the market leader in omnichannel Customer Experience & Contact Center Solutions.- Successfully integrated and lead the combined Genesys Sales and Sales operations team in Latin America after the Interactive Intelligence acquisition.- Led a Global Account team that managed accounts like Telefonica, Santander, BBVA amongst them. Successfully implemented an approach to manage accounts across Genesys' main territories.- Returned Genesys from regional decrease in sales back to a growing region and successfully turned them into the number 1 region worldwide measured by achievement versus quota.- Increased Genesys footprint in Latin America.- Leading the call center cloud evolution in Latin America with PureCloud, the industry benchmark for cloud services in customer experience.- Led the highest eNPS team in the company -
Senior Vice President Of SalesGenesys | Interactive Intelligence Jan 2000 - Dec 2018Indianapolis, Indiana, UsSouthern Europe, Latin America• Responsible for all operational activities in Latin America, overseeing sales, marketing, finance, HR and facilities.• Hired as first employee to lead Latin American operations; promoted to senior vice president in 2014• Helped build $30-plus million in sales in Latin America.• Successfully transitioned Latin American operations from an on-premises software model, to a cloud-based software as a service model. Led strategy and tactics for the transition, including hiring, training, pricing, converting existing customers, and driving new cloud customer sales revenue.• Consistently met quota and profitability targets, doubling revenue projections from 2013 to 2016.• Achieved best expense to revenue, best revenue per associate, and greatest new customer acquisition ratios.• Established new company entities, including Interactive Intelligence do Brasil, Interactive Intelligence Venezuela and Interactive Intelligence Colombia.• Spend approximately 10 days/month in Brazil to directly manage operations.• Resided in Spain from 2001 to 2003 to manage Southern Europe Operations for Interactive Intelligence. -
Director - Latin American SalesDialogic 1995 - Dec 1999Parsippany, Nj, Us• Second employee in the Latin American region, hired to start the sales operation.• Implemented local inventory strategy for delivery improvements• Established international customs process to minimize import and export duties• Trained and recruited all new channel partners and personnel• Achieved a desired 50-50 revenue balance between direct and indirect channels• Implemented a go-to-market strategy in a previously undeveloped region growing revenues from $0 to $6 million in less than three years• Recruited and trained all partners• Established the internal technical support organization -
Sales EngineerMatsushita (Formerly Aromat Corporation) 1991 - 1994Us -
Project EngineerKidde Fire Fighting (Formerly Symtron Systems) 1986 - 1991Us
Raul Rincon Skills
Raul Rincon Education Details
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Washington University In St. Louis -
American Language Academy
Frequently Asked Questions about Raul Rincon
What company does Raul Rincon work for?
Raul Rincon works for Twilio
What is Raul Rincon's role at the current company?
Raul Rincon's current role is Global Senior Vice President, Go to Market. Twilio Data and Applications.
What is Raul Rincon's email address?
Raul Rincon's email address is ra****@****ail.com
What is Raul Rincon's direct phone number?
Raul Rincon's direct phone number is +190862*****
What schools did Raul Rincon attend?
Raul Rincon attended Washington University In St. Louis, American Language Academy.
What skills is Raul Rincon known for?
Raul Rincon has skills like Unified Communications, Ivr, Voip, Telecommunications, Latin America, Solution Selling, Channel Partners, Product Management, Ip, Saas, Cti, Channel.
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