As a Shift Supervisor I oversee our partners routines as well as coaching when needed and their connection with our customers. I am also task with reaching targeted sales goals, inventory management and promotion updates.

Displayed a friendly and outgoing attitude through good eye contact and body language;Responded to customer questions in an effective manner;Stocked product and maintain product displays according to merchandising standards;Built rapport with customers and partners alike;Followed safety and sanitation procedures to ensure quality service and products for our customers.

Ensured daily shipment is processed and placed accordingly Partnered with Visual managers to ensure they receive the correct requested merchandise Maintained the stock room neat and organized per company standardsSet time frames and expectations for all tasks to stock associatesFollowed up with stock associates to ensure the productiveness of their workTrained and coached staff when necessaryMotivated team to ensure an efficient work force

Led the customer service expectations and standards to sales teamPartnered up with the closing and opening managers to ensure a successful sales dayTouched base with visual managers about updates on the fashion and marketing aspect Delegated tasks to sales team and set deadlinesEnsured accuracy of closing daily deposit procedures Provided feedback and at the moment training to ensure staff is adhering to polices

Engaged with customers to ensure their satisfactionMaintained designated area neat and clean and supported where neededReceived and processed daily shipment Replenished sales floor per company standardsFollowed up with management

Managing crew breaks, shift changes, shift meetings, and line schedules. Developing and cross-training all front of house Crew. Assisting with Crew performance reviews and the resolution of performance issues. Training and developing future Service Managers. In addition i am also responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. also to maintains a clean, organized line with properly functioning line equipment.

Maintained, replenished and kept visual display of merchandise up to company standards.Trained in stock and as a cash responsible, having an overview of other cashiers.My work also included training new hires in policy and procedures as well as setting the tone for best practices.

As a cash officer i was responsible for keeping the register drawers account accurate per company policy. I also was tasked with daily bank deposits and change requests. In addition, i was also trained across all aspects of the selling floor.

As an intern i continuously updated the hotels contact Information. I also solicited potential groups and companies into using our rooms for their trips to New York and inform them or specials when available.