Currently on a Sabbatical, enjoying life, traveling the world, learning languages and getting ready for my next adventures. Thankful for the growth and fun in all my previous jobs.

• Working collaboratively with Business partners, IT stakeholders and External consultants, delivered a strategy aligned with the the company’s digital transformation goals involving 300+ IT systems.• Implemented consistent Enterprise Architecture processes and practices to ensure proper systems portfolio management and compliance with OSFI, PIPEDA, PCI and other company wide requirements.• Led the solution architecture for several multi-year, multi-project application modernization programs across the full stack: Mainframe, integration technologies, services and presentation contexts.• Established architecture, development practices, processes and guidelines for application modernization teams, allowing for the management and delivery of multiple concurrent projects leveraging off-shore resources with minimal Manulife staff.• Led the Systems Availability Management office for Group Benefits, where I implemented processes and practices for performance and capacity management.• Led the Performance and Capacity analysis for a variety of systems, resulting in recommendations that have allowed us to meet peak time demands without substantially increasing our infrastructure costs.• Systematically investigated and resolved complex production issues, substantially increasing system availability and reducing support costs.• Handled technical relationships with multiple vendors, ensuring proper communication and delivery.• Promoted technical knowledge sharing across several teams within the company through presentations, active mentoring and coaching; encouraging sound development practices.

• Gathered systems requirements for the development and enhancement of a flexible group benefits administration system.• Mentor designers on object oriented development.

• Led and mentored a group of 3 co-located and 4 remote developers on the use of various tools and development techniques.• Provided technical leadership through the analysis, development and enhancement for a personal credit report retrieval and formatting system.• Provided technical leadership for operations support for the internal network and production environment.

• Manager of information systems for all the companies in the group: - Office Club: Office suplies chain store, - Forma-todo: Computer paper manufacturer, - Alter-Reg: Electronic equipment manufacturer, - Aldo: Holder company.• Design and implement the administrative work flow policies;• Lead the analysis, design, development and implementation of the companies’ ERP: Sales, purchases, budget, payroll, general ledger, inventory, accounting, distribution, analytics;• Design and implement user interface and coding standards;• Responsible for the evaluation, purchase and deployment of computer equipment, software and development tools;• Designe and implement the computer networks in the group’s headquarters and branches (Novell Netware);• Provide training in the administrative work flow, information systems usage, and common office applications usage.