Raul Velasco Email and Phone Number

• Responsible for leading an operation consisting of 6 salary associates and 100+/- hourly associates in a 780,000 sq. ft. tri-temperature DC that operates 2 shifts 7 days a week as well as supporting an overflow site.• Responsible for the Associates, Operations, Facility, Equipment, Quality, Inventory, Transportation • Responsible for the Metrics and Finance of the operations• On average, processing 40+/- Inbounds, 50+/- Outbounds, Picking 65k+/- cases via hand case pick and layer pick, daily• Driving a Safety focus culture and ensuring the safety of all associates• Interface directly with the customer to ensure issues are resolved in a timely manner. Key point of contact for customer escalation• Provide overall guidance and solutions for operational actions• Reduced vendor detention by 13% through analysis, feedback, accountability, and process improvements• Increased Inbound and Outbound compliance accuracy from 72% to 98%• Oversee and manage an inventory averaging 2.3M cases, 1450 SKUs with 19k pallet locations• Maintained net inventory accuracy of 99.5% or better• Reduced nonpeak overtime from 30% to under 15%• Weekly Metric and Financial meetings with the Customer• Daily GEMBA walks with the onsite leadership team • Daily Operations meetings with cross functional team members• 1 on 1’s with direct reports, Goal Setting, IDP, career development, performance evaluation, disciplinary action• Financial budgeting and reporting• Successfully completed a VSM and Kaizen events

• Responsible for leading, managing and developing an operations team consisting of 1 Senior Manager, 2 Managers, 6 supervisors and 250+ employees in a 780,000 sq. ft. DC facility that operates 2 shifts Mon to Fri with occasional Saturdays• Running an operation that averagely offloads +/-60 sea containers a day while picking and shipping +/-75k cases a day via TL, LTL and Parcel• Responsible for the Safety of all employees and driving a safety focus culture• Interface directly with the customer to ensure issues are resolved in a timely manner. Key point of contact for customer escalation• Developed a team that consistently meets KPI goals (On-Time shipment, Service Level, CPH, Picking accuracy, Labor hours, OT hours, Chargebacks, Detention, Inventory accuracy)• Provide overall guidance and solutions for operational activities• Reduce vendor chargebacks by 92% through analysis, feedback, accountability and process improvements• Increase load and vendor compliance accuracy from 82% to 98%• Oversee and manage an inventory averaging 2.3M units, 500 SKU’s with 3k pick locations• Maintained net inventory accuracy of 98.5% or better• Reduce none peak overtime from 18% to under 5%• Biweekly Ops and Financial presentation to the Customer and Ryder leadership; including Senior Vice Presidents• Multi Weekly floor walks with customer’s Director of Operations or Senior Manager • Multi Weekly floor walks and meetings with various team members of my leadership team• 1 on 1’s with leadership team• Daily SPQDC meetings with my operations team on 1st and 2nd shift• Involved with the financial planning and reporting• Successfully completed a VSM and Kaizen event

• Responsible for leading, managing and developing an operations team consisting of 200 employees in a 350,000 sq ft DC site that operates 24/7/365• Responsible for enforcing and improving our safety programs and safety culture• Involved in budget and financial planning, capital investments and maintenance management • Interface directly with the customer to ensure issues are resolved in a timely manner while maintaining a high level of customer satisfaction• Manage, report and speak to KPI’s (On-Time shipment, Service Level, CPH, Picking accuracy, Labor hours, OT hours, variable cost, fixed cost, Inventory accuracy, etc.)• Identify and/or solve operational issues by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results• Hire, supervise, develop and manage performance for employees and maintain a positive employee relations environment• Responsible for 12M in revenue, 1.3M in profit• Oversee and manage an inventory estimated at 2,500 SKU’s valued around $20M+/- • Collaboratively working with the our customer and 3 other contractors onsite• Worked with employees to develop and successfully complete 3 Kaizen events

• Responsible for leading, managing and developing an operations team consisting of a Production Planner and 18 employees in a 20 acre DC, with sales of $80 million annually• Responsible for enforcing and improving our safety programs and safety culture• Oversee aspects of budget and financial planning, capital investments, environmental health and safety (EHS), maintenance, payroll and accounts payable • Review and update daily, weekly and monthly KPI’s to ensure our facility is on track• Increase productivity by engaging ops associates in identifying and implementing continuous improvement • Reduce waste on all production by 18% YOY utilizing trend data and forecasting • Decrease warehousing variable cost by 12% YOY• Decrease overtime by 23%• Oversee and manage an inventory estimated at $7M+/- by tracking goods received, goods issued, storage bin location accuracy and cycle counts accuracy• Collaboratively work with sales, replenishment, transportation and employees to continuously improve the operations procedures, our service to our customers and obtaining a financial return to the company