Raul-Daniel T. Email & Phone Number

London, Gb

Greater London, England, United Kingdom

I've played a crucial role in boosting annual turnover to over £2.8 million by collaborating closely with the Regional Manager and Associate Sales Director. My strategic approach consistently exceeds our 2023 KPIs, achieving an impressive 159.6% in revenue growth. I'm known for building strong client relationships, especially with global accounts and senior stakeholders, and for handling high-level document processes for new contracts and business expansion.As a leader, I've guided a team of 15+ customer sales agents and account managers to excel in customer experience, network expansion, and pitching technical solutions to secure revenue wins. Additionally, I've contributed to recruitment efforts, interviewing over 50 candidates for competitive roles.In terms of commercial planning, I've crafted sales strategies that enhance client acquisition and B2B key account retention. My expertise in key account management ensures client satisfaction, and I've provided performance coaching to improve sales techniques and prospecting for commercial opportunities.I've transformed our sales culture to be solution-oriented, resulting in more personalised services and consistent KPI achievement across nine key areas. I've also developed client acquisition plans targeting HNWI (B2C) and B2B segments, securing sales wins from marketing leads.Furthermore, I've served as a subject matter expert in navigating complex legislation and compliance, providing technical advisory support throughout the sales process.

Greater London, England, United Kingdom

During my tenure as a Senior Technical Expert at Vodafone, I collaborated with the Business and Commercial Manager to drive the growth of Vodafone across key verticals. My role was pivotal in accelerating the company's expansion, especially in the domains of IT, Broadband, and technical sales. I immersed myself in conducting comprehensive market insight research and competitor monitoring, enabling me to engage clients in personalised conversations and address their unique challenges through tailored Vodafone product solutions. This involved managing sales community engagement, gathering, and analysing competitor insights, performance updates, and market trends to deliver insightful reports to senior management regarding the market landscape. My role also encompassed the implementation and reporting on sales strategy, KPIs, revenue, and margin improvements. I proactively identified and cultivated new customer relationships, effectively producing close plans and customer proposals that led to successful transitions, deliveries, and retentions. I actively participated in delivering technical sales presentations, both remotely and on-site at customer premises, contributing to NPS improvements by enhancing the end-to-end customer experience.

Greater London, England, United Kingdom

During my tenure as a Sales Representative at Vodafone, I was instrumental in rapidly eliciting customer requirements and translating them into product recommendations, effectively leading to successful sales closures. I took ownership of the entire sales lifecycle, beginning from initial customer contact and extending to after-sales follow-up services, ensuring a seamless and satisfying customer journey.

Greater London, England, United Kingdom

In my freelance role as a Personal Assistant to High-Net-Worth Individuals (HNWIs), I have engaged with global clients, delivering tailored 1:1 support across their business and private requirements. My expertise particularly shines in business development, sales, and product operations. I provide consulting and project management for marketing initiatives, where I have led projects on behalf of HNWI clients, including SEO building, digital marketing campaigns, and website re-designs. My responsibilities also extend to generating high-engagement social media posts on platforms like LinkedIn and META, effectively enhancing my clients' online presence. Additionally, I provide extensive support in diary management, travel and meeting coordination, event planning, and communications management.