- Currently performs the duties of acting Computer Operations Manager, Head of the Organisation's IT Department. Provides strategic planning and decision making, also prepares the organization’s overall Information Technology Budget in keeping with its ICT Development Plans. Previously shared responsibilities of Computer Operations Manager with responsibility for Hardware for approximately four (4) years, where responsibilities for Hardware and Software were separated. - Responsible for ensuring optimum uptime of the organization’s Wide Area Network (WAN) comprising of sixteen (16) remote locations with over five hundred (500+) computer systems.- Coordinated the successful migration of the organization’s main database server in its entirety, from an Alpha Server 4100 to an Alpha Server ES47, undertaken by foreign consultants.- Coordinated the successful migration and virtualization of the organization’s main database server, from an Alpha Server ES47 to an Alpha Virtual Machine environment via a Windows Server, undertaken by a foreign consultant remotely.- Recommended and successfully deployed new network services which upgraded/replaced previous inefficient and costly services at several remote locations, including a FibreOptic link, thus providing savings in connectivity costs, enhanced reliability and increased bandwidth capacity. - Recommended and implemented WAN connectivity to remote office in Lethem via Virtual Private Network (VPN) over internet connection provided via neigbouring Brazil. - Regularized and upgraded the organization’s power systems (UPS, Generators) at its various locations.- Represented the organization at a Regional Forum in the Caribbean.- Selected by Management to be a part of a Strategic Management Committee for the preparation of a three (3) year organisational Strategic Plan. - Participation in initial training sessions for the implementation of the ISO 9001 International Standard.

- Drafted a comprehensive Disaster Recovery Plan in facilitating the implementation of the Commission’s ICT Development Plan.- Designed, specified, configured, installed and maintained network hardware, software and telecommunications services such as computer workstations, software applications, printers, servers, switches, modems, cabling and internet service providers.- Responded to the needs of staff in relation to their access to shared resources on the network and the operation of various applications consistent with the organization’s goals.- Communicated with other departments to report and resolve software, hardware and operational problems.- Developed and communicated standards of use, operations and security of network, computer workstations and data to other departments through various types of training.- Implemented network traffic and security monitoring software and optimized server and network performance.- Performed data backups and disaster recovery operations.

- Designed, deployed and maintained network infrastructure for the company’s branch offices including Internet and personal corporate email for staff. - Implemented and provided training for a Server-based accounting software, Peachtree Accounting, customized to specific needs of the company, including customized Payroll, a real-time Controlled Inventory system, Job Costing and Estimating, and formatted company Reports and Templates using Crystal Reports.- Configured and maintained the company’s telephone (voice and data) and PBX (Private Branch eXchange) systems.- Responsible for all sales, design, development, marketing, supervision of installations and providing technical services and support on weighing equipment of the Weigh-Tronix® brand. Facilitated in the company’s increased visibility and overall improvement of the local weighing industry.- Programmed and calibrated electronic digital weighing equipment from 1/100th of a Gram to 100 Tons; configured, assembled and installed high-capacity weighing equipment including truck scales.- Implemented Remote Control Systems or Supervisory Control And Data Acquisition (SCADA) systems for power generating applications such as generators, enabling real-time automation and process control based on security levels.- Responsible for providing technical support for all electronic machinery and equipment used in the production factory of the company.- Streamlined marketing strategies including newspaper and television advertisements, brochures, campaigns, billboards, participation in exhibitions, improvement of sales and awareness of major products and brand names that the company acts as a distributor of.- Responsible for the procurement of items used in the company’s daily manufacturing activities and for special projects. Responsible for supplying of various Information Technology equipment to several Government Ministries and other agencies locally that were awarded on Contracts through a Tendering process.

• Training of University students on basic computing skills.• Training of students on the use of application software such as Word Processing, Spreadsheet, Presentation and Database Management Systems.