Raul R. Email & Phone Number

Austin, TX, US

San Antonio, Texas, US

• Troubleshooting and repair of multi-campus IP based surveillance systems, networks, access control systems, and servers.
• Installs and sets up new servers.
• Conducts server troubleshooting and migration using Genetec, Salient, Open Options, and other VMS’s.
• Verifies routing and switching configuration for proper paths.
• Trains end users on systems.
• Led site take-over of surveillance system without documentation. Had to crack passwords and reverse engineer IPs.

• Remotely manages clients’ IT infrastructure using Solar Winds.
• Subnets address space to accommodate requirements and constrictions.
• Design and installation of various technologies including networking, VoIP, accounting systems, surveillance, automation, electronic signage, and distributed A/V.
• Provides emergency support for critical systems.
• Offers managed services such as anti-virus, host-based firewalls, back-ups, remote support, and update management.

US

• Sold and engineered solutions for intrusion detection, burglary, surveillance, networking, and audio-visual scopes.
• Conducted video server troubleshooting and migration using Salient and Digital Watchdog.
• Designed, configured, and repaired IP networks for small companies.
• Was lead networking technician and administrator.
• Modernized IT applications and principles across service and production departments.
• Updated pricing schedules to include line-item resources, dependencies, costs, and extended pricing.

• Designed, built, setup, and administered all IT topology from scratch at two locations.
• Implemented hosted MS Exchange email, G Suite, Office 365, on-prem phone system
• Researched, evaluated, and setup business systems for accounting, inventory management, reconditioning, and inventory tracking.
• Setup and maintained website. Extracted analytics for advertising campaigns.
• Managed marketing across multiple mediums.

• Oversaw construction projects varying between public works street reconstruction, historic hotel renovation, public parks, and public-school additions.
• Point-person on time sensitive issues between project owners, architects, engineers, and subcontractors.
• Worked with the project estimating and bidding team. Prepared take-offs, solicited bids, and evaluated subcontractors.
• Responsible for applications for payment both to clients and from subcontractors. Prevented discrepancies between blueprints, breakdowns, pay applications, specifications, change orders, requests-for-information.