Chief Operating Officer
Current• Overseeing the implementation of new support, sprint, and resource management processes• Enhancing cost efficiencies through strategic expense optimization• Leading the implementation of an Identity and Access Management (IAM) system• Developed and launched a comprehensive knowledge base• Formulated and executed business development strategies• Managed team recruitment, training, and mentoring initiatives• Cultivated client relationships and provided digital strategy consulting• Directed Tier-1 projects, ensuring successful execution and delivery