Raul Kumar Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Sydney, Australia

ABOUT RESONATE:Resonate provides three lines of services to B2B organisations. STRATEGY: We deliver strategic advisory and consulting. MARKETING: We deliver end-to-end marketing services to B2B organisations. SALES: We deliver sales advisory and consulting. We also offer SMaaS (Sales Management as a Service) and SDRaaS (Sales Development Representative) as a Service). MY ROLE:As the CEO of Resonate, my role is to set the strategy, ensure we execute the plan, deliver industry-leading EX and CX, and achieve our organizational objectives.

Sydney, Australia

ROLE:As the CEO I was responsible for leading the development and execution of New Horizons'​ long term strategy with a view to creating customer, employee, partner and shareholder value. I was responsible for all executive management decisions and for implementing the Company’s long, medium and short term plans.RESPONSIBILITIES:- to lead, with the senior management team, the development of the company’s strategy.- to implement the Company’s long and short term plans in accordance with the business' strategy.- to ensure the Company is appropriately staffed and organised to achieve the approved strategy. - to ensure that expenditures of the Company are within the annual budget of the Company.- to assess the principal risks of the Company and to ensure that these are being mitigated.- to ensure effective internal controls and management information systems are in place.- to ensure that the Company has appropriate systems to conduct its activities lawfully and ethically.- to ensure that the Company maintains high standards of corporate social responsibility.- to act as a liaison between senior management and the Board.- to communicate with shareholders, employees, Government authorities and stakeholders.- to keep abreast of all external factors that affect the company's market position- to ensure appropriate response so as to ensure Company's sustainability and profitability.

Sydney, Australia

Chief Marketing Officer:As the CMO of New Horizons Australia, I lead the collective marketing activities of the business. As the CMO, I am responsible for:- Business Strategy- Marketing Strategy- Brand Development and ongoing management- Customer Acquisition & Retention - Multi Channel Communication- E-Commerce- Managing all facets of nhaustralia.com.au (strategy, design, overseeing development, UX-UI)- Managing Search marketing (SEO & PPC, Digital Display, Mobile)- Digital Measurement, Reporting & Optimisation - Customer insights- Market Research- Marketing P&L Management- For profit management of the marketing function

Sydney, Australia

As the COO of New Horizons Australia, I am involved in the operational activities of the business and I engage with an extremely diverse range of internal and external stakeholders. As the COO, I am responsible for:- business sustainability and viability- national business profitability - putting organisational resources to most productive use in order to maximise stakeholder value- cascading organizational vision, mission and strategy- implementing practices to align personnel with company goals- planning by prioritising customer, employee, and organisational requirements- maintaining and monitoring staffing level, setting expectations and motivation to meet organisational requirements- driving business performance

Sydney, Australia

ROLE & RESPONSIBILITIES:As the General Manager of New Horizons, I am responsible for the strategic direction and performance of the overall business, and of each Business Unit therein. The line managers from the following Business Units report in to me: Sales, Training, Consulting, Marketing, IT, Operations, Service Delivery, Customer Care.

Sydney, Australia

ROLE & RESPONSIBILITIES:As the Sales Manager of New Horizons, I was responsible for the strategic direction and performance of the sales business unit. As the Sales Manager I worked closely with the other business units: Training, Consulting, Marketing, IT, Operations, Service Delivery, Customer Care.

Sydney, Australia

Sydney, Australia

Sydney, Australia

Sydney, Australia

ROLE:Worked as an Analyst/Programmer at Aspect Computing. RESPONSIBILITIES:- full cycle responsibilities including stakeholder collaboration- contributing to the development of technical specification requirement- developing bespoke software modules in large scale control systems implementations- troubleshooting and fine-tuning build - delivering post implementation training to in-house developer teams- writing support reference material and reference library for ongoing maintenance of code

Sydney, Australia

ROLE:Worked as an Analyst/Programmer at Schneider Electric. Was involved in the entire SDLC lifecycle including analysis, design, development, configuration, commissioning, testing and training. Worked as part of a Systems Engineering Project team.RESPONSIBILITIES:- full cycle responsibilities including stakeholder collaboration- contributing to the development of technical specification requirement- developing bespoke software modules in large scale control systems implementations- troubleshooting and fine-tuning build - delivering post implementation training to in-house developer teams- writing support reference material and reference library for ongoing maintenance of code

Sydney, Australia

ROLE:Worked as an Analyst/Programmer at IBM Software Services. RESPONSIBILITIES:- full cycle responsibilities including stakeholder collaboration- contributing to the development of technical specification requirement- developing bespoke software modules in medium and large scale WebSphere implementations- troubleshooting and fine-tuning build - delivering post implementation training to in-house developer teams- writing support reference material and reference library for ongoing maintenance of code

Master Of Business Administration (Mba)

Professional Specialization, Professional Diploma In Digital Marketing, High Distinction

Executive Coaching - Level Two

This course builds on the models learnt in Level One and expands on them so that the coach can go beyond the models and learn to focus.

Executive Coaching - Level One

The course teaches the essential foundational skills of an organisational coach, including the models and structures that make for high.

Bachelor Of Software Engineering & Diploma Of Engineering Practice (Be Dipengprac), Software Engineering, Honours (Div 1); Distinction Average

Completed Bachelor of Software Engineering & Diploma in Engineering Practice. The degree was 5.5 years in duration and involved 4 years.

Diploma, Engineering Practice

Masters In Management, Distinction Average