@SeniorAsJunioRComputer Engineer (Mention Master of Science in Computing), bilingual with more than 25 years of experience in national and multinational companies of recognized prestige in the Technology, Financial Services and Insurance industry, as well as in teaching.He has significant knowledge in Information Technology, IT Services and their Operations, in Team Management and also in Project / Program Management. He can add real value to the organizations by making things happen by providing solutions to the internal and external clients accomplishing completely with all their requirements. Collaborates and improves the interaction between team members and creates environments appropriate for achieving any kind of objectives to be performed with agility and high efficiency.Designs and enables IT Infrastructure of critical mission services running them in a High Availability mode, together with elaborating corresponding Disaster Recovery Plans aligned with the Business Recovery Plans.Responsible for implementing Data Center for the Americas region for a multinational mining company moving all main services to Santiago, coordinating teams worldwide for that purpose That resulted in a several congratulations received, coming those directly from the executives worldwide border who came for its inauguration.Focused on managing work teams getting the best of each one to ensure the fulfillment of the goals.
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Jefe De ProyectosAxity Sep 2023 - Jan 2024Trabajando en Proyectos de negocio BackOffice de Mallplaza a nivel regional, interactuando con distintas áreas de Negocio Contabilidad, Facturación, Tributarios, Consultores SAP : FI , ABAP, MM . Fiori, Arquitectura de Software, Desarrolladores en proyectos como:- Portal Proveedores gestión de contratos con SAP Fiori adecuándolo a requerimiento de área Abastecimiento Corporativo, Gerencia Finanzas- Adecuaciones del Registro de Ventas e Ingresos Electrónico (RVIE) y Registro de Compra Electrónico (RCE) en Perú para cumplir con nueva normativa, Gerencia Corporativa de Impuestos- Proyecto "Facturación nuevo Mallplaza en Colombia CALI" para asegurar que estén todos los sistemas TI asociados al Proceso Facturación (Ingreso de Contratos, Ingreso de Costos, cargas de ventas, Facturador Electrónico, etc.) y la adecuación de los módulos SAP RE, sus transacciones, Portales de SSCC u otros sistemas. para lograr hacer pruebas QAS y que luego se pueda salir a producción de cara a la apertura del mall.- Integración de SAP SucessFactor Employee Central con AD y JIRA. Consumiendo APIs de EC con Cloud Run y uso Pub/sub en GCP, desarrollado en Java -
Independent It ConsultantPersonal Aug 2022 - Sep 2023I provide advice and consultancy to a Technological Science-Based Company (EBCT) and SMEs. I participate with them in the INAPI Running 2022 course with the aim of strengthening skills in the management of industrial property and technology transfer in the national system of Science, Technology, Knowledge and Innovation CTCI. -
Program Manager _Walmart ChileTriada-Solutions Feb 2022 - Aug 2022For Walmart Tech, as part of the team of Program Managers in Agile Portfolio supporting the pursuit of the strategic objectives of the assigned Program Customer Care -
Project ManagerTeam-Mate Consultores Apr 2021 - Jan 2022Exercising as a Project Manager TI service for the company Coasin Logicalis in Networking projects (Cisco Wifi, Switch Nexus 3K) and Security (Cisco Firewalls ISA, ISE, FMC. Forntinet Fortige
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Jefe De Proyectos Infraestructuras TiBanco Falabella Jun 2013 - Dec 2020Santiago Province, ChileResponsable de evaluar, proponer y gestionar los proyectos de Infraestructura TI para nuevos servicios o potenciar, renovar y mejorar los servicios TI CORE del negocio, siendo el referente de los temas de Infraestructura dentro del Banco. Gestiono los proyectos con recursos internos o proveedores, dimensionando las necesidades de la Infraestructura TI con las capacidades para soportar el negocio actual y su crecimiento. Asume responsabilidades entregadas directamente por la Gerencia TI para liderar requerimientos transversales al negocio que necesitan asegurar su ejecución y hacer que los involucrados actúen como equipo cumpliendo los objetivos en tiempo y alcance que la alta dirección del Holding Falabella necesita se cumplan. Liderando pruebas de Stress Batch de nuevo CORE Flexcube, Pruebas de procesos Cierre de Fin de año, Resolviendo algunos “Riesgos Operacionales” de Auditoria TI, mejora del Uptime sistema Integrado con CORE Flexcube. Migración de todos los servicios TI hacia Data Center Corporativo, logrado mantener el Uptime de servicios sin impacto para el negocio. Lidera la migración de todas las Bases de Datos Oracle desde infraestructura Física (AIX) a Hiperconvergencia (Virtualización paso previo para evaluar irse a Cloud) usando Oracle Golden Gate y otras herramientas Oracle. Y se logran reducir los tiempos de procesos en algunos de estos sistemas ya que se hacen algunas mejoras junto a la migración. Lidera renovación de todos los servidores de canales y Core tales como Switch ATM, Weblogic, Tuxedo (Canales y Core del sistema bancario) que soportan los servicios del negocio. Permitiendo mejorar la estabilidad, el desempeño de los sistemas y sus Uptime que se necesitan ante el crecimiento de 3 veces los clientes que tenía el banco. -
Sub Gerente De ProyectosS&A Chile Aug 2012 - May 2013Responsable de la Sub Gerencia de Proyectos y PMO proveyendo los servicios para la implementación de la Infraestructura y servicios que la empresa entrega a sus clientes usando las mejores metodologías de gestión de Proyectos y de PMO existentes. Velar por el buen desempeño de los Jefes de Proyecto a mi cargo para cumplan con los procesos y mejores prácticas asegurando la satisfacción de los clientes, controlando los plazos, costos, alcances con calidad en sus proyectos. Reporta a la Gerencia General por el desempeño de la Subgerencia. Generación de panel de control con indicadores de proyecto por jefe de proyecto para presentar a comité de gerentes. Logrando mejorar visibilidad para detectar puntos de optimización o mejor desempeño y mejorar los resultados de la Subgerencia. Crear instancia de reuniones semanales con las áreas internas que son los recursos que ejecutan la implementación de los proyectos, Facilitando la asignación de recursos y entendimiento de alcances y su coordinación. -
Project ManagerHewlett-Packard May 2011 - Jul 2012I worked as Project Manager in HP Software Professional Services. I am in charge of delivery of services for the Business Unit using the best practices and Global Method of HP. In charge of projects of 600K USD, 300K USD , 30-80K USD.I implemented solutions ranging from Application Lifecycle Management like ALM QC, QTP, PC, LoadRunner on QA processes for application development, Operation Management like Monitoring Service Levels and Monitoring Business Process (BAC, BSM, SAM, BPM, OM, NNM, SiteScope) , Automation of deploy of infrastructure S. O and applications (SA), Information Lifecycle Management like backup and recovery solutions for the information, Services Management Solutions and its processes and ITIL processes.Also assume PMO functions for the local and regional resources involved in the Locals projects. -
Jefe Departamento De Infraestructura TicsMutual De Seguridad Cchc Dec 2009 - Mar 2011Responsable por liderar los procesos de definición de la arquitectura TICs, selección, adquisición y mantención de la plataforma de aplicaciones base y hardware (plataforma escritorio, servidores, comunicaciones (Voz y Datos), bases de datos y servidores de aplicación) para asegurar la coherencia operacional de la plataforma de datos, aplicaciones e infraestructura y contribuir al alineamiento tecnológico con la estrategia de la organización, controlando el cumplimiento de los niveles operacionales de servicio (OLA) y los gastos derivados de éstos. -
TeacherUniversidad De Las Américas (Cl) 2004 - 2010DescripciónCourses as a teacher of : LAN Network Technology, Multiplatform Connectivity, Help Desk I and II, Telecommunications (Señales y Medios de Transmision), Help Desk I and II , Computer Support, Management Operating Systems -
Program Manager Of Regional PmoHewllet Packard Mar 2007 - Dec 2009Region AmericasI'm hired as Program Manager of the PMO for Americas that supports the Program of Outsourcing of IT services to “Anglo American plc” company based in England in the miner´s ruble with worldwide operations. Within the structure of this program was provided a Global PMO based in London with representation in 3 geographic areas where the program was divided. I participate in the launching of the PMO support in setting up the processes of IAD / risk and keep track of these through the logs that were created for this process globally. Along with these activities I have overall responsibility for implementing regionally all management processes, best practices, procedures and standards at regional level. Besides that in my last performance review with my manager I was emphasized for introduce a significant contribution in supporting the transformation, and support in different areas in which I am asked by my abilities. I demonstrated an excellent contribution to the whole team.
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Project ManagerS&A Consultores Jul 2005 - Mar 2007As a Project Manager I carry out the planning, control and management of projects that the company needs to implement at their customer’s companies using pmi methods. Projects are related to integration of the newest technologies as SAN, Storage of high performance, robotic units, server virtualization, Unix, Wmware under INTEL, Unix cluster, Windows and Oracle cluster, Blade technology, migration of mails to MS-Exchange 2003, NDS migration to Active Directory and integration of services with other technologies.I also take part in projects of US$1.200.000 in important companies of the country.
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Support Division Head And Project Engineer In Technological ProjectsChilean Home Office (Computer Division) Jul 2002 - May 2005-Support Division Head: I assumed the head of Support area in charge of support at domestic level of users of Home Office’s Intranet and its solutions. With a central helpdesk made up of a supervisor,level 1 and level 2 and domain administrators, PC security. With the mission of improving the management and administration of the area apart from promoting it through the more intensive and massive use of information technologies. Finally I participated in the reorganization of the Technological Infrastructure area.-Project Engineer in Technological Projects: I worked as an Engineer for projects of Technological Infrastructure area of Computer division. I was responsible for monitoring and controlling technological infrastructure. I carried out uprising, modeling and implementation of Helpdesk, I implemented solutions for desktop, monitoring Servers and control of TCP/IP networks . I carried out assessment and architecture of different IT solutions for needs of the area.
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Project ManagerCa Technologies 1997 - 2002Project Manager 2000- 2002I worked in the management of technological projects using methods of the Project Management Institute (pmi) with a group of developers, architects and consultants that I was in charge of.Success of these projects is used as a reference for prospects and customers of the company. I participated in the process of generating company’s service offers in projects of more than US$300.000 managing offers allocated to the company in projects of Storage (Codelco Div. Teniente, el Mercurio), CCM (Transbank, Sixtra, Servipag), Development of CRM in web environment, Security Certification (Codelco’s headquarters), IT Monitoring with Unicenter TNG and options (USACH, Chilean Home Office) and other solutions with Unix, Linux and Windows NT/2000 platforms and others.Support Engineer 1997-2000I participated in the post sales process supporting different lines of business as OpenIngres, Storage, Unicenter TNG, and options and Suite of eTrust security, and at the same time as the head of implementation projects, Tunning and Upgrade in these products; in Unix (Solaris, Dec, HP/UX), Windows Servers, OpenVMS and others. The recovery of customers who had lost their reliability in the product with subsequent development of new businesses is among my achievements. -
Ingeniero De SistemasBolsa Electrónica De Chile, Bolsa De Valores 1995 - 1997This is a company of stock market line of business with intensive use of information technologies.Head of Information Technology Division I was responsible for Information Technologies, stock market applications and digital network that support the Stock Exchange business directly reporting to Stock Market Project Manager. I managed relationships and contracts with external providers. I systematized and automated transactions tasks increasing its performance and efficiency. I also managed Transaction, Administration of communications networks and Technical Support groups.Systems Engineer I participated in the administration of TANDEM Hosts, Sun Solaris servers and applications that support the Stock Market, Sun client stations in Chile and Costa Rica, Oracle database applications and the TCP/IP network over NewBridge, firewall and web of the Stock Exchange; definition of security policies and their implementation in TANDEM Hosts and Internet security with firewall implementation.I was the head of the upgrade project of central host and their applications in the Stock Exchange of Chile, and I was the head of the implementation project of Backup Site for Disaster Recoveries of the Stock Exchange of Uruguay. I also was the head of planning for transferring the central host of the Stock Exchange of Costa Rica from Santiago, Chile to San José, Costa Rica.
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Ingeniero De SoporteLogica S.A 1988 - 1995Worked doing support of Multuser servers ; Hardware and O.S and Implementation of networking
Raul Navarro Goncalvez Skills
Raul Navarro Goncalvez Education Details
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Computing Science -
Computer Science
Frequently Asked Questions about Raul Navarro Goncalvez
What is Raul Navarro Goncalvez's role at the current company?
Raul Navarro Goncalvez's current role is @SeniorAsJunior: IT Management Professional / Project Manager/Service Delivery Manager/Teacher of IT subject maters.
What schools did Raul Navarro Goncalvez attend?
Raul Navarro Goncalvez attended Universidad De Chile, Azerbaijan Technological University.
What skills is Raul Navarro Goncalvez known for?
Raul Navarro Goncalvez has skills like Itil, It Service Management, Integration, Pmp, Pmo, Project Management, Outsourcing, Pmi, Virtualization, Servers, It Management, Infrastructure Projects.
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