Raul Pineda Email & Phone Number

Austin, Tx, Us

Strategic Technology Leadership: Developed and executed aligned technology strategies with business objectives. Championed open-source software, enhancing products and community engagement.Agile and DevOps Implementation: Led agile and DevOps integration, boosting software delivery speed, security, and quality—innovated processes to meet market demands.Collaborative Executive Partnerships: Partnered with the CEO as a strategic advisor, providing insights and recommendations to drive growth and innovation.Project and Operational Management: Managed schedules and timelines, overseeing strategic initiatives from start to finish. We achieved alignment with strategic goals and high customer satisfaction.Policy Development and Community Collaboration: Collaborated with leadership to develop technical roadmaps and policies, improving community processes and engagement.Security and Compliance Oversight: I directed security practices and compliance in DevOps and open-source environments. Led design of a cloud-based, open-source productivity platform, boosting innovation and efficiency.Leadership and Team Management: Managed diverse teams, focusing on talent development and collaboration. Led staff meetings and community efforts, including presenting at the OpenUK State of Open 2023 in London on open-source platforms.External Relations and Communication: Maintained active communication with partners and supported the CEO in building external relationships. Managing special projects, enhancing organizational processes and community development.Developing RAG AI LLM agent solution for our Open Source productivity platform using Langchain, CrewAI, and local Open Source LLMs

Falls Church, Virginia, Us

• Manage BAE Systems North America Cloud Services Operations team responsible for Virtual infrastructure, Windows Servers, Enterprise File Services, Data Access Governance, Citrix, and Horizon VDI.• Lead remote team members of varied skill set and technical specialty to work together to exceed the needs of organizational goals across all areas of the business, and regional data centers.• Be able to provide technical guidance, and direction for the highest tier of Windows server support that combines correct technical solutions that also answer the functional needs of the business.• Continually engage every team member to work and develop in areas of interest as much as possible with the support to make what they do as enjoyable as possible.• Provide input at the architectural design level of enterprise solutions, and projects, pertaining to all windows service requests.• Continually work with site managers, business area customers, leadership for each aspect of our infrastructure, and technology specialists to provide and deliver the correct windows server solutions and service.• Supports all areas of infrastructure and tiered support to resolve requests, issues, and outages, with the least amount of disruption, taking ownership and following through to resolution.• Technical Operations lead for the architectural design of external cloud providers into an enterprise hybrid cloud infrastructure with Govcloud AWS and Azure.

Falls Church, Virginia, Us

• Tier 3 Senior technical lead for BAE Windows Enterprise Servers team, supporting all Windows Servers, and Enterprise VMware virtual environment across all lines of business for BAE Systems in North America• Automate processes and procedures to make them as efficient and error free as possible using multiple scripting languages (Perl, Batch, Winbatch, VB, Kix, and Powershell)• Manage Active Directory and Windows resources using login scripts, OUs, GPOs, and DFS • Handle all classified area support (Windows\Unix Server, Storage, Network, and Desktop) for the Austin site, including data spills.

Global, Us

• Travel to different account sites at a moment’s notice, having to quickly learn and analyze situations, develop solutions and execute them individually or leading a team of 3-5 resources (company, client and third-party resources), to resolution.• Gather technical requirements and translates requirements into hardware and software capabilities.• Travel to new business sites and perform due diligence, documenting and providing gap analyses, from a technical perspective, highlighting current state, future state, client needs, and best practices then present the impacts to be included in contract proposals.• Assist with the technical transition of new accounts into the CSC support model, preventing impacts to the business while meeting contractual SLAs.• Lead Red Teams to resolve problems that had escalated to the point of contractual financial penalties.• Design and present technical solutions and direction to executive leadership.

Austin, Tx, Us

• On a per show basis, at various IBM trade shows locations, setup server infrastructure onsite to support network, kiosks, RFID installations, digital signage, and lab deployments as well as deliver event tracking and survey web applications.• Manage show and contractor staff to meet setup\teardown deadlines, and show schedule.• Troubleshoot and resolve high impact technical issues in time sensitive pressured situations, with short deadlines, in a discreet fashion with minimal attendee disruptions.