The major responsibilities:Achieve sales, payment collection, Form C collection targets.Prepare quotation, negotiations, secure contractsContribute in marketing, branding, creating visibility of company brand/productsMaintaining existing customers / markets and securing new customer accountsProviding all necessary support during order to cash processAdditional Responsibilities:Prepare MIS, monthly reports, use ERP for various entries and reportsSupport customer complaint management processParticipates in exhibition, seminar, customer visits, product demonstrationsProvide technical information from customer sites, service supportAuthorities - Offer preparation, Price & Contract terms negotiations as per authority matrixInternal Interfaces:Customer Service - Order to Cash process, giving feedback to customer on delivery, complaints, technical and commercial mattersOperations - Customer inspections / visits at factory, delivery support by co ordination with customers.Finance & Accounts - For AR and Form C, Payment collection, BG/other commercial document related coordination with customersHR - All HR initiatives and administrative issuesProjects - Customer interface for project orders in CRDExternal Interfaces:Customers - OEM, Key Contractors, End Users for sale of products and servicesConsultants - Pharma consulting companies to specifying FFTI as approved vendor, product specificationsGuidelines, Processes and Regulations:Freudenberg Order to cash processAuthority matrix for discounts, commercial terms, negotiationsEnquiry to Offer submission - Evaluation and providing right information on customer technical and commercial requirements, choosing right product / service.

Turnkey contractors and manufacturers of Clean air filters (HEPA, ULPA, Pre and Fine filters) Clean room equipment (Laminar air flow units, Air Showers, Biosafety cabinets, Pass boxes etc.) and Clean rooms panels/partitions.1. Marketing, Technical and Inside Sales:A. Understanding client requirements, study layout drawings, Site visit, design and propose solutions, freeze technical requirement. B. Pricing, negotiation and order finalisation of turnkey projects.C. Order Handling.D. Key account Management (including Operations).E. Market analysis & data base preparation. F. Getting approval of product makes from consultants and government agencies.2. Consultant/Marketing/Trading: Solely responsible to represent "Flow Sciences Incorporation, USA" in India.(Flow Sciences are Manufacturers of Powder containment work stations/isolators used for handling API in research labs)A. Understanding the lab process, EHS requirements , lab layout, intake air availability, perform CFM calculations.B. Pricing, negotiation and order finalisation.C. Operations & logistics (import).D. Supervise installation and commissioning, execute IQ/OQ documentation. E. After sales support. 3. Tenders (Government & Private) – Team Lead:A. Search, study, prepare and submit (Online, Hard Copies, Customer SAP portals) tenders B. Attend all meetings (pre-bid to price bid opening). C. In case of a successful bid, ensure correct documentation and proper handover to project/order handling team.4. Other:A. Spearhead all activities for participation in exhibitions/seminars. C. Speaking at seminars.D. Participation in ISO audits.5. Achievements:A. First sale for Flow Sciences in India. B. Speaker at a joint seminar organised by US Consulate General, Hyderabad and Flow Sciences inc, USA.C. Preparation and implementation of guidelines for tendering process.D. Implementation of proper logistics (import) process.

1.To attend telephone calls from Clients (B 2 C) based in the United Kingdom and help them troubleshoot their Internet connection problems.2.Arrange local engineer visit to client’s residence in case of a major problem.

1.Archival of scanned documents (bills, invoices etc.) received from Clients (B 2 B) based in the United Kingdom and forward the same to accounting and payroll teams.2.Make sure there is equal work distribution amongst all team members to meet daily targets.