Raunak Kejriwal Email & Phone Number

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

• Responsibilities:
• Directly responsible for customers in South-East Asia and planning product deployment for enterprises through tailored onboarding processes and increasing adoption
• Maintain a deep understanding of the product workflows and engage customers & partners with the most relevant features that best suit their business needs
• Identifying risks and mitigation measures by tracking account pulse on a fortnightly basis
• Driving customer delight by conducting regular check-ins, performing quarterly strategic reviews, discussing product enhancement requests to ensure customer’s goals
• Building strong relationships with the stakeholders at all levels to act as a trusted advisor and improve account governance

Mumbai Area, India

• Highlights:
• Started as the Operations Manager and promoted to Customer Success Manager within 6 months
• Was the single point of assistance for marquee brands like William Penn, Giordano Watches, Bengaluru FC, Hometown, CCL, BSE, Oyo Bazaar, Fugazee and more
• Enabled business of 46 Lac over a period of 6 months and was awarded the highest team performance award 5 consecutive times
• Reduced Churn Rate by 13% via customized retention strategies within 3 months
• Increased company's revenue by 20% MoM as a team with an Individual contribution of 46%

Mumbai Area, India

• Highlights:
• Onboarding new clients who subscribe to the platform.
• Provide online training to the clients and help them in setting up their online store.
• Create avenues for increasing client revenue via research
• Provide excellent customer service in order to build and maintain strong client relationships.
• Coordinate with the internal teams to ensure the smooth working of the processes.

Noida Area, India

• Highlights:
• Started as the Engineer Trainee and promoted to Plant Incharge within 6 months
• Managed operations of 4 FMCG manufacturing plants simultaneously while consistently delivering impeccable results
• Researched the market and developed business proposals for new and existing customers
• Analysed current and past budgets, expenses, sales, revenues and product deficiencies in order to provide recommendations for business growth
• Optimized production processes that brought about 400% revenue growth

Jaipur Area, India

A firm providing manpower solutions to corporate and event management companies. The main focus was on students who need exposure and also those corporates that require well trained and organized volunteers for their events while bridging the gap with freelancing students looking for something exciting that could create an income source, and working in the.

Bachelor Of Technology - Btech, Electronics And Communications Engineering

1. Executive Board member of E-Cell, GTC affiliated with NEN (National Entrepreneurship Network) by WADHWANI Foundation. 2. Head.

Education record