As a Senior Product Manager at Webex AI Agent Studio, a Cisco product, I've been instrumental in shaping the future of AI-powered conversational experiences across Contact Center applications in WxCC/WxCCE/CCE. My role involves:- Market Analysis: Deep-diving into market trends, competitor analysis, and customer needs to identify opportunities and challenges.- Product Strategy: Defining and executing product vision and strategy, aligning with broader company objectives.- Feature Prioritization: Balancing strategic goals with resource constraints to prioritize features that deliver maximum impact.- Cross-Functional Collaboration: Working closely with engineering, design, marketing, and sales teams to ensure successful product launches.- Data-Driven Decision Making: Leveraging user data and analytics to inform product decisions and drive continuous improvement.- Post-Launch Support: Monitoring product performance, addressing customer feedback, and driving adoption and usage.By combining technical expertise with a deep understanding of user needs, I've contributed to the development of innovative AI-powered solutions that enhance customer experiences and drive business value.

As a Product Manager at Jio Krishi, I was instrumental in developing innovative solutions for Indian farmers. Despite not having a deep understanding of agriculture initially, I immersed myself in the domain, learning about the challenges faced by farmers and industry trends.My responsibilities included:- Product Strategy: Defining and executing the product vision, aligning with the broader goals of Jio and Reliance Industries.- Product Development: Collaborating with cross-functional teams to design, develop, and launch new features and products.- Market Research: Conducting in-depth market research to identify trends, opportunities, and potential threats.- Customer Insights: Gathering and analyzing customer feedback to improve product usability and satisfaction.- Data-Driven Decision Making: Leveraging data analytics to inform product decisions and optimize performance.- Go-to-Market Strategy: Developing and executing go-to-market strategies to ensure successful product launches and adoption.- Team Leadership: Leading and mentoring a team of product managers, designers, and engineers.- Cross-Functional Collaboration: Working closely with various teams, including engineering, design, marketing, and sales, to deliver successful products.Through a combination of technical expertise and a deep understanding of the agricultural sector, I contributed to the development of solutions that empowered farmers and improved agricultural productivity.

As a Business and Strategy Associate at Koinex, I played a pivotal role in shaping the growth and success of India's leading cryptocurrency exchange. My responsibilities included:- Product Strategy: Developing and executing product strategies to attract and retain users.- Market Analysis: Conducting in-depth market research to identify trends, opportunities, and competitive threats.- Brand Building: Developing and implementing effective marketing and branding strategies to establish Koinex as a trusted and recognized brand in the cryptocurrency industry.- Business Strategy: Contributing to the development and execution of strategic initiatives to drive business growth and profitability.- Customer Experience: Prioritizing customer satisfaction by improving product features, resolving issues, and enhancing customer support.- Operational Efficiency: Identifying and implementing process improvements to streamline operations and reduce costs.Through my efforts, I helped Koinex establish itself as a leading player in the Indian cryptocurrency market and provided a secure and reliable platform for users to trade digital assets.

As a Product Growth Associate at Unacademy, here are a few points, to sum up my work with the Indian EdTech giant:- Developed product documentation to communicate and align key components of upcoming features and products to internal teams.- Defined and analyzed metrics to measure product performance.- Liaised with clients to develop a deep understanding of business needs and the current market landscape.- Championed customer experience through expert analysis and communication.- Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.- Consulted with product development teams to enhance products based on customer data.

As a Full Stack Developer at Girnarsoft, here is a summary of my work with the Indian Adtech giant behind products like CollegeDekho.com and CarDekho.com: - Delivered performance-driven and user-centric websites that met all business requirements.- Inspected equipment, assessed functionality, and optimized controls. - Orchestrated efficient large-scale software deployments, including testing features and correcting code.- Reviewed code, debugged problems, and corrected issues.- Adjusted software parameters to boost performance and incorporate new features. - Coordinated with Product Managers to evaluate and improve software interfaces.

Worked in Freelance/Part-time capacity with product/service organizations across varied industries. Key roles played include - - Forming an online/offline brand strategy for a product- Content development- Content marketing- Social media outreach- SEO/SEM etc.

Interned twice with CDAC. Highlights of the projects - 1. VLSI department - Blood diagnostics automation2. e-Learning department - e-Shiksha portal development