Managing a team of 7 Sales Representatives.Responsible for the sale of used mobile devices in Europe, Asia and Africa.

Sales specialist in charge of Western European market, for Glulam, Garden houses and pellet sales.

Working with customers all over Europe (Austria, Germany, Slovenia, France, Norway and many more).Being the sales director, in charge of selling forestry cranes and trailers.

• Working with Swiss customers to develop effective software and hardware maintenance solutions that meets their needs in maintaining the value and ensuring high availability of their IT infrastructure• Planning strategic relationships with customers and building up effective and productive business relationships with key decision makers• Driving the full sales process (business pipeline, forecasting and reporting to management, organizing and conducting sales presentations, closing of deals) • Territory Management• Working in close and active cooperation with hardware, consulting, education and support business lines to share common leads and solutions to best support the needs of the customers

Database and Database Options Sales, Working with Key Accounts, Customer profiling, problem solving, solution based selling.• Selling Oracle technology products and solutions. Databases and Middle Ware• Driving the full sales process (business pipeline, forecasting and reporting to management, organizing and conducting sales presentations, closing of deals) • Working in close and active cooperation with hardware, consulting, education and support business lines to share common leads and solutions to best support the needs of the customers• Working closely with field sales to share/find common leads and solutions to best support the needs of the customers

• Providing the ultimate professional experience whilst building and maintaining B2B relationships with our companies• New hire coaching/training• Qualifying and converting sales received through inbound and outbound calls• Providing our Business Customers with a full solution to benefit their business• Overseeing outbound projects, to grow key accounts and break into new accounts• Generating leads, influencing buying decisions and directing our business customers through order processes• Driving and executing inbound calls into closed sales• Reaching and exceeding targets

Blended Customer Support Agent / Assistant Team Leader - GermanApple Inc.Team Management • Performance monitoring of customer service representatives• Organising team building and training events. • Assisting Team Leader with day to day tasks (reporting, new hire coaching, training)Customer Service• Management of customer grievances/queries and addressing internally within the company as required• Searching Apple’s internal systems for specific order details (e.g.: invoices, payment, delivery date/address)• Logging detailed accounts of customer calls, written in English, in Apple’s database

• Providing technical support for the iTunes program• Coaching/mentoring new hires• Checking customer Accounts for fraud• Working together with iTunes experts, to root out technical issues, with the iTunes Program• Coaching, mentoring new hires

• Responsible for warehouse management.• Responsible for incoming shipments• Responsible for ordering merchandise• On floor salesman