Raushan Kumar Jha Email & Phone Number

Noida, Up, In

- Built a business from scratch, achieving a revenue of 50 lacs with a 70% HoReCa and 30% general trade split.- Managed areas including Delhi NCR, Jaipur, Udaipur, Bhopal, Indore, and parts of UP, leveraging experience in retail and modern trade.- Led the sales team to achieve significant revenue growth and market penetration through strategic marketing initiatives.- Monitored and optimized supply chain operations, ensuring efficient distribution and inventory management.- Provided training and mentorship to team members, fostering a high-performance culture and increasing market share.- Implemented innovative product offerings, resulting in enhanced brand visibility and customer engagement.

Gurugram, Haryana, India

Pan India mall (kiosk format) | Store Operations & SOP Adherence | P&L | Inventory | VM | Marketing | Cash Management | Staff Management | Training | Beauty & Cosmetics | Luxury Retail |

Gurugram, Haryana, India

- Spearheaded the expansion of retail counters from 18 to 220, enhancing market reach across Pan India.- Built 200 kiosks from scratch, contributing to significant business growth and profitability.- Optimized P&L and revenue management, leading to substantial cost savings and improved financial performance.- Supervised warehouse and logistics operations with a team of 50+, ensuring efficient inventory management.- Implemented innovative merchandising and marketing strategies, increasing brand visibility and market share.- Developed and executed comprehensive training programs to improve team capabilities and customer service standards.

- Managed daily operations of retail counters, achieving consistent sales growth and customer satisfaction.- Coordinated with mall leasing teams to optimize store placements and enhance visibility.- Led a team of sales associates, providing guidance and support to drive performance and meet sales targets.- Implemented inventory management practices to reduce stockouts and overstock situations.- Developed and executed local marketing campaigns to boost foot traffic and sales.- Conducted regular performance reviews and provided feedback to enhance team productivity.

Faridabad, Haryana, India

- Streamlined hospital catering and food operations, ensuring service delivery as per client agreements.- Maintained strict adherence to safety and hygiene policies, conducting operational audits for compliance.- Managed client relations, administration, and communication, fostering a collaborative and client-focused environment.- Trained and motivated operations teams, driving business opportunities and maximizing potential.- Oversaw stockroom and customer service areas, ensuring efficient and profitable operations.- Controlled debtors management and ensured timely collection of invoices, maintaining financial stability.

Indirapuram, Ghaziabad

- Oversaw daily operations of the QSR, achieving top sales performance and maintaining operational standards.- Implemented effective inventory management and cost control measures to maximize profitability.- Coordinated with suppliers and vendors to ensure timely delivery of high-quality products.- Trained and supervised staff to enhance performance, service quality, and adherence to operational procedures.- Fostered a collaborative and inclusive work environment, supporting a team of specially-abled members and driving a positive workplace culture.

Kolkata, West Bengal, India

- Managed daily guest service operations to ensure a high level of customer satisfaction and service excellence.- Supervised and trained service staff, enhancing their skills and ensuring adherence to service standards.- Developed and implemented procedures to improve service delivery and operational efficiency.- Addressed and resolved guest complaints and feedback promptly, ensuring a positive dining experience.- Coordinated with kitchen and front-of-house teams to maintain smooth operational flow and high service quality.

Bhm, Food Service, Waiter/Waitress, And Dining Room Management/Manager, A

High integrity and energetic professional with ability to envision and create successful outcomes in complex situations; targeting.

Bachelor'S Degree, Hotel/Motel Administration/Management, A+

Activities and Societies: Cricket , walking in park , fitness

Dipolma Retail Management, Retail Management, A+

Explain the Various Elements of Retail Store Operations Explain What is Store Design and Layout Explain the Types of Floor Plans Explain.

Walmart And Bharti Airtel Retail Management, Walmart And Bharti Airtel Retail Management

Walmart And Bharti Airtel Retail Management, Walmart And Bharti Airtel Retail Management

Diploma Retail Management, Mall

Activities and Societies: Retail ,

Education record