At Rage Coffee, my leadership in building a business from the ground up has resulted in a substantial revenue within a diverse regional market, showcasing my acumen in strategic marketing and sales growth. My role encompasses a broad scope, from optimizing supply chain operations to mentoring a high-performance sales team, all aimed at enhancing brand visibility and customer engagement.Previously, as Senior Brand Manager at Earth Rhythm, my focus on store operations, product launches, and marketing campaigns in the luxury retail sector refined my competencies in omni-channel strategies and digital marketing. The organization benefited from my expertise in creating seamless customer experiences, reducing shrinkage, and employing social media tactics to foster connections and drive conversions.
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Assistant General ManagerCashifyNoida, Up, In -
National Business ManagerRage Coffee Aug 2022 - Present- Built a business from scratch, achieving a revenue of 50 lacs with a 70% HoReCa and 30% general trade split.- Managed areas including Delhi NCR, Jaipur, Udaipur, Bhopal, Indore, and parts of UP, leveraging experience in retail and modern trade.- Led the sales team to achieve significant revenue growth and market penetration through strategic marketing initiatives.- Monitored and optimized supply chain operations, ensuring efficient distribution and inventory management.- Provided training and mentorship to team members, fostering a high-performance culture and increasing market share.- Implemented innovative product offerings, resulting in enhanced brand visibility and customer engagement. -
Senior Retail ManagerEarth Rhythm Mar 2021 - Jul 2022Gurugram, Haryana, IndiaPan India mall (kiosk format) | Store Operations & SOP Adherence | P&L | Inventory | VM | Marketing | Cash Management | Staff Management | Training | Beauty & Cosmetics | Luxury Retail | -
Senior Brand ManagerEarth Rhythm Mar 2021 - Jul 2022Gurugram, Haryana, India -
Operations ManagerHouse Of Candy Apr 2018 - Mar 2021- Spearheaded the expansion of retail counters from 18 to 220, enhancing market reach across Pan India.- Built 200 kiosks from scratch, contributing to significant business growth and profitability.- Optimized P&L and revenue management, leading to substantial cost savings and improved financial performance.- Supervised warehouse and logistics operations with a team of 50+, ensuring efficient inventory management.- Implemented innovative merchandising and marketing strategies, increasing brand visibility and market share.- Developed and executed comprehensive training programs to improve team capabilities and customer service standards. -
Retail ManagerHouse Of Candy May 2016 - Apr 2018- Managed daily operations of retail counters, achieving consistent sales growth and customer satisfaction.- Coordinated with mall leasing teams to optimize store placements and enhance visibility.- Led a team of sales associates, providing guidance and support to drive performance and meet sales targets.- Implemented inventory management practices to reduce stockouts and overstock situations.- Developed and executed local marketing campaigns to boost foot traffic and sales.- Conducted regular performance reviews and provided feedback to enhance team productivity. -
Unit ManagerFortis Hospital Jun 2014 - May 2016Faridabad, Haryana, India- Streamlined hospital catering and food operations, ensuring service delivery as per client agreements.- Maintained strict adherence to safety and hygiene policies, conducting operational audits for compliance.- Managed client relations, administration, and communication, fostering a collaborative and client-focused environment.- Trained and motivated operations teams, driving business opportunities and maximizing potential.- Oversaw stockroom and customer service areas, ensuring efficient and profitable operations.- Controlled debtors management and ensured timely collection of invoices, maintaining financial stability.
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Assistant ManagerKfc India Sep 2010 - Dec 2013Indirapuram, Ghaziabad- Oversaw daily operations of the QSR, achieving top sales performance and maintaining operational standards.- Implemented effective inventory management and cost control measures to maximize profitability.- Coordinated with suppliers and vendors to ensure timely delivery of high-quality products.- Trained and supervised staff to enhance performance, service quality, and adherence to operational procedures.- Fostered a collaborative and inclusive work environment, supporting a team of specially-abled members and driving a positive workplace culture. -
Guest Services ManagerSpecialty Restaurants Pvt. Ltd. (Oh! Calcutta) Sep 2008 - Aug 2010Kolkata, West Bengal, India- Managed daily guest service operations to ensure a high level of customer satisfaction and service excellence.- Supervised and trained service staff, enhancing their skills and ensuring adherence to service standards.- Developed and implemented procedures to improve service delivery and operational efficiency.- Addressed and resolved guest complaints and feedback promptly, ensuring a positive dining experience.- Coordinated with kitchen and front-of-house teams to maintain smooth operational flow and high service quality.
Raushan Kumar Jha Education Details
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Nshm Knowledge Campus Durgapur Group Of Institutions 273A -
Walmart And Bharti Airtel Retail Management -
Walmart And Bharti Airtel Retail Management -
Mall
Frequently Asked Questions about Raushan Kumar Jha
What company does Raushan Kumar Jha work for?
Raushan Kumar Jha works for Cashify
What is Raushan Kumar Jha's role at the current company?
Raushan Kumar Jha's current role is Assistant General Manager.
What schools did Raushan Kumar Jha attend?
Raushan Kumar Jha attended Nshm Knowledge Campus Durgapur Group Of Institutions 273, West Bengal University Of Technology, Kolkata, Annamalai University, Annamalai University, Annamalai University, Annamalai University, Annamalai University.
Who are Raushan Kumar Jha's colleagues?
Raushan Kumar Jha's colleagues are Mohammed Ather Maqsood, Mrityunjay Vishwakarma, Rishabh Dixit, Aman Pandey, Devanshu Sharma, Sujeet Samanto, Ashish Kumar.
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Raushan Kumar Jha
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Raushan Kumar Jha
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Raushan Kumar Jha
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