Ryan Payne Email & Phone Number

Denver, Co, Us

Chicago, Il, Us

Chicago, Illinois, Us

Chicago, Illinois, Us

Denver, Co, Us

Taking on an internal consultant perspective, within my first 6 months I delivered solutions estimated to save in excess of $1.75M annually. In the spirit of continuous improvement I also received my Green Belt Certification, developed our team operating structure, and reduced our project lifecycle time by 50%. From there I began my involvement in Omni-channel where I delivered a 4 Phase strategy and execution plan to expand chat capabilities and adoption for consumers. During this time I began directly managing a small team of analysts supporting our projects and facilitating a project to map out the full end to end customer journey.

Plantation, Fl, Us

As I developed in the organization, I began to spend roughly a quarter of my time supporting our Sales organization with data and reporting, competitive analysis, and strategy. I naturally became curious in other areas of the business and began to also help support and develop process for our operations teams. As I became more involved in my role as a Scrum Master I leveraged my learnings to improve our data validation sign-off cycles. Diving into the data, I supported multiple business units and senior leaders with ad-hoc analyses, combining a variety of datasets to answer questions. All of these items were in addition to the continued support of daily inventory and pricing management and iterating improvements to my tools. Having a wide breath of knowledge across business units has enabled me to highlight risks, and recommend mitigation strategies to remove bottlenecks.

Plantation, Fl, Us

The title of revenue analyst is only the tip of the iceberg when it comes to the work done in the massive startup that is Virgin Voyages. Joining the team before the website launched, I tested and re-tested our website and reservation system from End to End to ensure it was ready for our launch. I built tools to manage and recommend daily inventory and pricing actions for two ships. This was all in addition to helping to develop programs, create policies, and stand up enterprise reporting. All of these actions were taken while also ensuring that decisions made were on brand and supported the strategic vision.

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•Within the first 5 months, in collaboration with two colleagues, successfully priced and won key long-term contracts amounting to a year over year increase in excess of $2,250,000•Strategically priced seasonal commodities based on current socioeconomic conditions in North, Central, and South America resulting in increases between 10-20% •Partnered with regional sales teams to communicate and execute the vision of the trade •Constructed in partnership with our Marketing Team, the communication delivery of changing products to our internal and external stakeholders•Developed targeted tactical approaches delivering increased positive NOPAT results •Responsible for Trade P&L management and advising when to initiate changes to deliver on ROFO targets•Engineered, stress tested, and rolled out a long-term pricing optimization model using VBA in Excel, reducing errors and revenue leakage, while delivering an increased value to stakeholders •Executed cargo flow market analysis to determine pockets of opportunities and forecast future developments •Developed UI for corridor and equipment lookup to determine NOPAT impact per container used in daily decision making

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After serving as the internship program mentor for 8 months I took over as Assistant Manager of Recruitment and Internships at Sealand - A Maersk Company. During this time I developed and led the formation of our first group intern project, a cross-functional strategic consulting initiative. I frequently met with our upper management to suggest improvements and recommend candidates. I continued the hiring and evaluation process for future internship classes and recruitment strategy. I jointly ran on-campus recruitment at several Florida Universities, for both internships and full time positions. In addition to revamping and defining our on-boarding for new interns, I spearheaded creative social media engagement and outreach for recruitment on college campuses prior to visits. Working with the Manager of the Intern Program we created our first Leadership Development Program called (SAIL), Strategic Advancement In Logistics.

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As a result of key leadership techniques learned at our Global Leadership Conference, our CEO established a Front Line Council drawing from the ideas outlined in, The Founder’s Mentality by Chris Zook and James Allen. I was selected as the delegate from our Headquarters with the total council consisting of 8 team members from our various offices in Latin America. As a team, our goal was to look at employee engagement and customer satisfaction to develop best practices and identify areas for improvement. We worked closely with our Project Management team to enhance current projects and devise new ideas for implementation. Through standardization of daily huddles as well as interactive videos, we were able to truly connect the Americas starting with our most important colleagues, our Front Line.

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•Managed capacity uptake and revenue management for West and East Coast South America•Utilized VBA coding in Excel in order to automate manual tasks for day to day operations for myself and my team •Piloted new tools and forecasting methods in order to increase accuracy and adaptation to market trends•Led weekly meetings with external stakeholders from various countries to discuss process improvements and upcoming concerns•Performed root cause analysis on process failures and problematic trends •Maximized profitability of cargo through the use of uptake tools and revenue management •During the outage we experienced as a result of a global cyber attack, I utilized various data sources and worked with our finance and commercial teams to help find and track shipments•While performing data analysis across many functions I was able to assist in generating the necessary information to provide to our many offices throughout Latin America to ensure compliance with local authority requirements

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After graduating from the internship program and joining full time I served as a mentor for the fall and spring intern classes. During this time I assisted the internship program director and helped to facilitate project reviews, as well as help with interviews for future internship classes. This opportunity allowed me to share the lessons I had learned from my time as an intern and help to serve as a first point of contact for the fall and spring intern classes.

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Houston, Texas, Us

Houston, Texas, Us

Bachelor'S Degree, Business Administration, Industrial And Systems Engineering Specialization, Sales Engineering Focus

Cultural Transformation And Service Strategy/Service Quality Executive Education Program