o Facilitated Scrum framework, including sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.o Collaborated with the product owner to ensure backlog items were prioritized based on business value and ready for the teams.o Fostered a trusting and safe environment where problems could be raised and solved effectively.o Managed the product backlog and supported the Scrum framework for monthly sprint releases.o Worked closely with internal project stakeholders to define and document project scope and plan product phases overall.o Oversaw feature release management for seamless delivery.o Owned and managed JIRA and Confluence platforms to streamline project workflows and documentation.

o Studied and projected user requirements/stories and identified potential gaps in the requirements for the business team.o Collaborated with technology partners to define both functional and technical designs, ensuring the seamless support of business processing requirements within transaction reporting technology.o Lead all sprint ceremonies, including sprint planning, sprint reviews, sprint retrospectives, and daily scrums with the development team, ensuring efficient project progress and alignment.o Acted as the primary point of contact to drive effective communication across all project phases, fostering collaboration and ensuring stakeholders' involvement.o Worked closely with product management and technical stakeholders to clarify project schedules, statuses, and intricate details, facilitating smooth project execution.o Conducted agile training sessions to enhance the team's understanding and adoption of agile methodologies.o Managed project documentation, ensuring accuracy, accessibility, and organization to facilitate smooth project tracking and knowledge sharing.

o Experienced/exposed to Waterfall, Agile methodologies.o Ability to demonstrate a servant leadership style and lead by example.o Strong interpersonal, communication, and collaboration skills.o Analyzed the client's business requirements and process through the document analysis, workflow analysis.o Documented all integration services tests conducted according to the need of the client.o Collaborated with internal team members and customer representatives to clarify the relationship between business and project goals and obtain an enhanced perspective of the development process.o Coordinated with various departments like the product, engineering, and evaluate cases to ensured mentioned technical specifications..

o Exposed to Agile methodologieso Experienced in the leading team for 6 Associate Engineers in operations and project activities.o Experienced in understanding project requirements from end-user, document solution requirements, review customer experience, and test product features to assure submission with stated functionality and optimal user experience.o Handled multiple projects by assisting and supporting project team members in completing the projects.o Handled completion of the project in a timely manner and within the budgetary limit by performing cost analysis and tracking project expenditure within its budget.o Analyze gap management to map business requirements with product features.o Conduct 5+ levels of testing including functional, regression, user acceptance, integration, and performance to verify the client’s needs are met.o Change builder for production deployment activity with the responsibility to correct the completion of change management.o Coordinated work with the Product & Engineering teams while working from the client's location.o Experienced in handling and managing production infrastructures.

o Monitored production and UAT server for error-free operation.o Manually tested application modules on a daily basis to compare the desired specifications.o Documented troubleshooting and problem resolution steps to help end-users.o Co-ordinate resolutions with the development team and project managers.o Involved in Sprint deployment and sanity document preparation.o Experience in handling SLA based ticketing for user raised and application issues.o Experience in handling production Servers and databases.o Developed UNIX shell scripts for consistent monitoring of application services and devices data.o Worked on ITSM tool for production issue handling.