Saurabhi Raut Email & Phone Number

Mumbai, Mh, In

• Strategically prioritized reactive tasks based on urgency and impact to optimize workflow efficiency and ensure timely resolution of critical issues.• Orchestrated clear and concise communication with vendor specialists, providing regular updates on task status, progress, and resolution to foster transparency and collaboration.• Maintained meticulous documentation of all task resolutions and RCA findings to facilitate seamless knowledge sharing and fuel continuous process improvement initiatives.

Maharashtra, India

• Spearheading efforts in the NIS Variable Team for the Indian marketplace, successfully fixing broken variations in the catalog, significantly enhancing the overall customer experience, particularly for shoes and apparel brands.• Proactively contributed process improvement ideas, showcasing a keen eye for enhancing operational efficiency and effectiveness within the NIS Variable Team.• Played a pivotal role in resolving catalog issues for shoes and apparel brands, demonstrating a results-driven approach and dedication to maintaining high standards in the Indian marketplace.

• Enhanced Tracker Accuracy: Streamlined and optimized the tracker by diligently updating and managing it with meticulous attention to detail. Recorded and tracked task details in real-time, ensuring precise monitoring of daily tasks and progress.• Contributed to Process Improvement: Actively participated in identifying and suggesting process improvement ideas to enhance overall efficiency and productivity within the organization.• Prepared Standard and Nonstandard Reports: Proficiently created both standardized reports, such as weekly and monthly reports, as well as customized reports tailored to the specific needs of brand specialists or vendor consultants.• Streamlined Stakeholder Communication: Proactively spearheaded stakeholder communication, strictly adhering to established Standard Operating Procedures (SOPs) and promptly addressing related tasks with precision and efficiency.• Achieved Business Metrics: Demonstrated a strong commitment to achieving key business metrics and objectives, including meeting Service Level Agreements (SLAs), production targets, and maintaining high-quality standards.

• Enforced the verification of user information, strictly adhering to established guidelines.• Skillfully handled and resolved user queries via telephone communication.• Executed meticulous validation processes to authenticate submitted documents effectively.• Adapted readily to undertake additional ad-hoc duties as assigned by the team leader.• Conducted thorough market research to bolster decision-making processes.

• Pioneered successful product outreach strategies, precisely targeting and captivating photography and event management companies nationwide, leading to a substantial increase in product reach.• Showcased expertise in event planning and management, cultivating robust client relationships and flawlessly executing events.• Executed strategic public relations initiatives to elevate brand perception, actively soliciting valuable feedback and reviews from clients and customers.• Drove the growth of digital marketing endeavors by crafting captivating captions and producing compelling content to boost brand engagement and awareness.• Harnessed the power of alternative platforms and referral programs to amplify product visibility and penetrate new markets.

Postgraduate Diploma, Business Management

Bachelor Of Science - Bs, Chemistry, Botany, Geology