Ravae Johnson Email and Phone Number

Greeted patients and visitors with a courteous and professional demeanor, ensuring a positive first impression aligned with EAGER values.Processed patient admissions, registrations, transfers, and discharges according to established procedures, demonstrating adaptability and attention to detail.Verified insurance coverage for services provided by the facility, emphasizing ethical conduct and compliance with organizational standards.Collected co-pays and other payments from patients at the time of service, showcasing empathy and customer-centric service.Assisted in scheduling outpatient appointments, managing multiple priorities effectively.Responded to patient inquiries regarding billing or financial matters with clear and empathetic communication skills.Ensured accuracy of all data entered into the computer system, emphasizing reliability and consistent good decision-making.Scanned documents into the electronic medical records (EMR) system, demonstrating proficiency in system operations.Created new patient accounts in the EMR system as needed, applying knowledge of business processes and systems.Maintained strict confidentiality of patient information in compliance with HIPAA regulations.