Raven Eberhart Email and Phone Number

o Assist Program Manager in ensuring program is successful, within budget and meeting deadlines.o Assigning staff their projects and timelines.o Allocating resources: Responsible for ordering all needed and necessary office supplies for the team.o Coordinate the various components which contribute to the project as a whole to ensure they are being delivered on time.o Ensuring that deadlines are met; and updating staff and keeping all interested parties in the project informed of progress and any issues which may arise.o Complete designated section in weekly report for with customer. Verify information has been updated and logged accordingly.o Research and analyze basic and complex issues surrounding the processes and systems of MCRC Software Licenses.o Made recommendations surrounding improving processes, efficiency and practices. o Created documentation of process improvements with the use of Adobe Experience Manager. o Communicated changes to impacted business units. o Acted as mediator between government personnel and Enterprise Directory and Messing team as well as Enterprise Service Desk team.

Part of a team responsible for monitoring and managing projects through their entire life-cycle from Cradle-to-Grave in a fast-paced environment. Provide detailed status on assigned projects; facilitate meetings and on-demand conference calls (as needed) needed to complete implementation of new and existing projects. Assist Program Manager with any and all personnel issues, and timekeeping duties.Maintaining and distributing customer report for weekly conference call.Creating and maintaining accounts and files on SharePoint.Creating and distributing travel documents for employees.Assisting PM with monthly customer report.Responsible for maintaining, inventorying and ordering supplies needed for the office.