Raven Moize Email & Phone Number

Spokane, Wa, Us

Spokane, Washington, United States

Spokane, Washington, United States

While providing excellent customer service, I processed customer returns and package pick ups.

Spokane, Washington, United States

Greet each customer whether by phone or in person, in a warm, welcoming and professional manner.Demonstrate a positive attitude and efforts toward meeting the needs of internal and external customers.Promote a safe and welcoming environment.Ensure that all visitors are promptly attended to.Must be able to apply active listening techniques conveying respect, professionalism, engagement skills, positive attitude and empathy.Effectively utilize customer service and motivational interviewing skills to promote appropriate customer-centered care.Provide support for clinical staff to maximize their ability to provide direct care and improve efficiencies to maximize customer service.Manage the Confirmation Process which involves scheduling for Prescribers and clinicians.Manage the Back-Fill process to maximize the availability of direct care for customers.Check customers in for appointments using the electronic health record.Must possess excellent communication skills including the ability to send and receive oral and written messages, in a clear, positive, prompt and appropriate manner, while maintaining customer confidentiality.Maintain the appearance of the waiting room by ensuring the environment is clean, organized, flyers stocked, etc.

Counseling And Applied Psychological Science, Customer Service

Associate Of Arts - Aa, Natural Sciences

Associate'S Degree, Radiologic Technology/Science - Radiographer