Retention Specialist
Current
Jul 2021 - Present
AeroLeads people directory · profile
Raven Neale Email & Phone Number
Client Engagement & Retention| Customer Service + Loyalty | Sales | Administration | Stakeholder Engagement
at
Clear Lease
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Client Engagement & Retention| Customer Service + Loyalty | Sales | Administration | Stakeholder Engagement
Location
Melbourne, Victoria, Australia
Who is Raven Neale? Overview
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Quick answer
Raven Neale is listed as Client Engagement & Retention| Customer Service + Loyalty | Sales | Administration | Stakeholder Engagement at Clear Lease, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Raven Neale.
Raven Neale previously worked as Retention Specialist at Clear Lease and Novated Leasing Administrator at Stratton Finance. Raven Neale holds Certificate Iv, Sales + Management from Mobitel Communications.
Company email context
Email format at Clear Lease
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Clear Lease
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Profile bio
About Raven Neale
I'm a personable, self-motivated customer relationship specialist with 20+ years’ experience in customer service and sales roles in the telecommunications and finance industries. I quickly build rapport and relationships with diverse clients and customers, enjoying the challenge of resolving issues in complex, fast-paced working environments. I use my empathy, listening and an understanding of customer needs – in addition to a solid understanding of policy and process – to provide comprehensive solutions that suit all parties.I also have a creative side as an artist and entrepreneur, with a side-business custom painting guitars.Key skills include:► Customer Relationship Management + Customer Service► Communication ► Stakeholder Engagement► Problem Resolution► Administration► Creativity
Listed skills include Painting, Drawing, and Guitar Playing.
Current workplace
Raven Neale's current company
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6 roles
Raven Neale work experience
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Novated Leasing Administrator
Current► Built and developed strong relationships with current Stratton finance clients, approaching those who were close to completion of their loan to discuss and promote re-financing options.► Provided detailed and complex information to clients around loan information, payout, and valuations, providing various options based on their unique situation.► Proactively identified and pursued sales opportunities via phone and email, building rapport, identify customer needs and highlighting associated sales opportunities.► Regularly exceeded KPIs on call volume and conversion ratios.► Received several customer commendations via email over my period of employment.
Mar 2021 - Present
Customer Sales + Service Consultant
► Provided outstanding customer service and sales advice to Telstra customers, ensuring a high level of customer service while meeting sales targets.► Determined customer needs and tailored the right solution for them, providing a professional and personalised service.► Built strong customer relationships to drive repeat business.► Consistently received high customer service ratings, winning multiple Telstra Awards for Outstanding Customer Service.► Won several awards for sales achievements, including entry to the Telstra Million Dollar Club in 2010, for $1M of sales over four years, and a recognition award for highest gross profit for the store in 2011.
Feb 2006 - Dec 2017
Floor Manager
► Greeted customers to understand their needs, triaging them to the appropriate staff member.► Managed customer flow including managing appointments, to ensure enquiries were dealt with as promptly as possible.
Jul 2013 - Dec 2014
Roaming Manager
► Managed various Mobitel stores on a temporary basis, filling staffing gaps due to leave or recruitment delays. ► Supervised staff, undertook stock audits and ordering, and reported to head office on sales and KPIs.► Launched and temporarily managed the new Elizabeth Street store.► Reviewed store process, staff customer service and performance, and store layout and visual merchandising.
Apr 2004 - Jan 2006
Store Manager + Sales Representative
► Managed several different Mobitel stores, including Greensborough, Doncaster, Knox and Southbank, training and managing up to three staff.► Sold and provided customer service for Optus and other brand telecommunications products and services.►Ordered stock and ensured it was well displayed through quality visual merchandising.► Undertook weekly reporting of staff KPI’s and store sales figures.
Mar 1999 - Jan 2006
1 education record
Raven Neale education
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Mobitel Communications
FAQ
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What company does Raven Neale work for?
Raven Neale works for Clear Lease.
What is Raven Neale's role at Clear Lease?
Raven Neale is listed as Client Engagement & Retention| Customer Service + Loyalty | Sales | Administration | Stakeholder Engagement at Clear Lease.
Where is Raven Neale based?
Raven Neale is based in Melbourne, Victoria, Australia while working with Clear Lease.
What companies has Raven Neale worked for?
Raven Neale has worked for Clear Lease, Stratton Finance, Telstra, and Mobitel.
How can I contact Raven Neale?
You can use AeroLeads to view verified contact signals for Raven Neale at Clear Lease, including work email, phone, and LinkedIn data when available.
What schools did Raven Neale attend?
Raven Neale holds Certificate Iv, Sales + Management from Mobitel Communications.
What skills is Raven Neale known for?
Raven Neale is listed with skills including Painting, Drawing, and Guitar Playing.
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